DriveWorks vs. Salesforce Agentforce Revenue Management

I would recommend DriveWorks to a college if they have similar needs to those I am personally experiencing at my university. Above all, I would not recommend it if the user needs to allow simultaneous access to a very high number of users (as is my case) since the software does not give this possibility. On the contrary, I would recommend it if a colleague needs to use software that works in the background and generates stand-alone models and prints for time reasons.

Incentivized

What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.

• Integration with other systems.
• Ease of use.
• Automation potential.
• Program UI.

Incentivized

• It does a lot of pricing models really well. So like tiered pricing when you're selling a product has tiered pricing.
• The out of the box approval functionalities is really good. It can trigger approvals based on a ton of different custom criteria.
• The data it creates and tracks is really accurate and robust.

Incentivized

• In some cases, the exchange of documentation between different users is not so automatic. Some operations still have to be done manually.
• All the variables and design parameters introduced by the user are not always visible and can be analyzed simultaneously. Sometimes changing the parameters related to the characteristics of the products is not so easy.
• DriveWorks allows access to a limited number of users at the same time. This issue sometimes makes the use of the software difficult for many of our students.

Incentivized

• Our Salesforce is very messy, which tells me it's not super easy to clean up.
• I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
• Sometimes when saving it doesn't seem like things actually save.

Incentivized

The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future

I would give it an eight because it's very customizable in the way that you want to create it. I think I'm just docking points because sometimes there can be a little too much customization, which can make it a little complicated, but it just depends on the complexity of your business and how you guys build it out in the first place.

Incentivized

There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.

Incentivized

DriveWorks is similar to some of its competitors but there are areas where it excels in comparison. For example, DriveWorks has an easier integration with other systems in terms of automation. However, some of its competitors have an easier learning curve than opposed to DriveWorks. If a skilled user has knowledge of DriveWorks then it will not be an issue.

Incentivized

There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.

Incentivized

• DriveWorks helped us to increase the efficiency of our work thanks to the possibility to work remotely.
• The easy-to-understand graphical interface has allowed us to increase the interaction between our students.
• The impossibility of having many active users during the same session forced us to work at different times with multiple workgroups.

Incentivized

• Easy access to reporting on closed-won, closed-lost, and open quotes.
• Accuracy in data referenced in a quote - it's typically accurate as it is pulled directly from opportunity, looking up to associated subscription start/end dates, etc..
• We lose valuable time in creating quotes ourselves. Quotes were requested and created through sales ops previously, sales did not have access to the excel templates used to generate quotes.

Incentivized