What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 7 reviews and ratings
174 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 174 reviews and ratings
Likelihood to Recommend
Drools
As an open source rule engine and product suite, Drools is well suited for the small and middle scale business to manage and integrate the rules to build the rule-driven system which can process the business-critical data and events to produce the automated decision. It is better to use Drools in the well-secured environment (back-end behind the DMZ), not putting it on the customer-facing front or exposing it directly the to public where may bring direct security risk in the enterprise environment. Drools still needs a lot hardening on the security side.

Verified User
Strategist in Information Technology
Package/Freight Delivery Company, 10,001+ employeesPega Platform
Pega is great for corporate web apps when a certain work flow or process can be improved through automation or a more stream lined process. It can handle forms and documents really well, integrates well with many different services (including other Pega apps), can handle very complex work flows and logic to basic things like user permissions and notifications. I would say it is less suited for small business needs. I would also say it is not that great at handling media or very interactive screens such as video (something I have personally never seen done).

Verified User
Employee in Information Technology
Information Technology & Services Company, 51-200 employeesFeature Rating Comparison
Reporting & Analytics
Drools
—
Pega Platform
7.8
Dashboards
Drools
—
Pega Platform
7.5
Standard reports
Drools
—
Pega Platform
8.1
Custom reports
Drools
—
Pega Platform
7.9
Process Engine
Drools
—
Pega Platform
8.0
Process designer
Drools
—
Pega Platform
8.8
Process simulation
Drools
—
Pega Platform
8.6
Business rules engine
Drools
—
Pega Platform
8.5
SOA support
Drools
—
Pega Platform
9.0
Process player
Drools
—
Pega Platform
7.2
Support for modeling languages
Drools
—
Pega Platform
5.4
Form builder
Drools
—
Pega Platform
8.2
Model execution
Drools
—
Pega Platform
8.6
Collaboration
Drools
—
Pega Platform
8.8
Social collaboration tools
Drools
—
Pega Platform
8.8
Content Management Capabilties
Drools
—
Pega Platform
4.4
Content management
Drools
—
Pega Platform
4.4
Pros
Drools
- We started using the Drools since its early open source version, now Drools has grown to one application suite. We are majorly using the rule engine core Expert. It is very well integrated with our corporate programming language standard - java.
- We also use Fusion to write rules about events that occur over time, which enhance our capability of dealing with static data and dynamic events for some complex business environment. Also, we like the fact that Fusion fully implements all first-order logic operators, which helps us deal with CEP very well.
- The new editor UI Guvnor has been improved a lot and the optimization module Solver does a good job to "compile" complex rule flows to gain more performance.

Verified User
Strategist in Information Technology
Package/Freight Delivery Company, 10,001+ employeesPega Platform
- Reusability
- Pega’s Situational layer cake architecture is capable of organizing application to suit enterprise needs. An enterprise can have a complex organization structure located around the globe. Because of Situational layer cake architecture reusing common policies and procedures is easy while allowing for differences between products, regions, channels and customer segments.Whereas with some application development platforms, separate copies of the application should be created to suite different business context.
- Faster application delivery
- With Pega developers can reuse common policies and procedures, replicate functions and industry specific frameworks and utilize pega UI elements to develop applications. IT is easy to deploy.Therefore developers are capable of delivering application earlier compared to some application development platforms. Pega reduces time taken to deliver an outcome.
- Pega upgrades
- Pega platform is upddated to adapt and work with latest technologies.
- Proprietary users support and maintain Pega platform continuously. Pega customer support is always willing to enhance product support.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 10,001+ employeesCons
Drools
- Fusion doesn't support persistence of working memory, which brings some extra high availability risk to our business.
- Guvnor still has a lot room to be implemented, it is not so user-friendly for non-technical people, so a lot of business users complain it is hard to master.
- Rule execution server doesn't even have JMX implemented, hard to be monitored.
- Drools is still lacking support for key Web services standards.

Verified User
Strategist in Information Technology
Package/Freight Delivery Company, 10,001+ employeesPega Platform
- Pega’s Strategic Apps, Cobrowse and OpenSpan offerings appeal to midmarket customers, but Pega is not aggressively promoting Pega 7 and Pega Express as stand-alone iBPMS platforms to the midmarket.
- Pega doesn't support powerful data or process modeling capabilities as compared to the other tools.
- Pega doesn't support full extraction, transformation and loading capabilities as offered by other industry-leading tools. Pega support doesn't solve tickets correctly on-time.

Verified User
Program Manager in Professional Services
Computer Software Company, 10,001+ employeesLikelihood to Renew
Drools
No score
No answers yet
No answers on this topic
Pega Platform
Pega Platform 10.0
Based on 6 answers
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals

Verified User
Vice-President in Information Technology
Insurance Company, 1001-5000 employeesSupport Rating
Drools
No score
No answers yet
No answers on this topic
Pega Platform
Pega Platform 6.9
Based on 6 answers
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.

Verified User
Manager in Customer Service
Financial Services Company, 5001-10,000 employeesOnline Training
Drools
No score
No answers yet
No answers on this topic
Pega Platform
Pega Platform 8.0
Based on 1 answer
The online training is an excellent one, but still it is missing hands on development.

Verified User
Team Lead in Information Technology
Insurance Company, 1001-5000 employeesAlternatives Considered
Drools
OpenRules provides the non-technical Excel way for a business user to easily modify and manage the rules. Sometimes we found Drools is a little bit overkill for some small and quick projects and we found Roolie is a not bad option as Drools alternative.

Verified User
Strategist in Information Technology
Package/Freight Delivery Company, 10,001+ employeesPega Platform
Pega offers a business-friendly toolkit for defining applications. Unlike traditional BPM tools, there is much fewer complications, the technical syntax to handle in modeling processes and hardly any hard-coded programming. A well-trained business user can be trusted to create a business application from the Pegasystems BPM framework if desired. Pega also provides "Case Life cycle Management" - which allows any business user to capture and process the full scope of work in their operations, be it document handling, approvals, decision making, etc. These tasks can all be built into a process flow to automate as much as possible. The usage of design-once, the deploy-anywhere user interface has helped in saving a lot of effort.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 10,001+ employeesReturn on Investment
Drools
- The IT department quickly adopted Drools as it is a very good java-based rule engine, which saves a lot of time to meet the project timeline and balanced our business requirements.
- Recently we start considering the OpenRules, which may be more business user-friendly.

Verified User
Strategist in Information Technology
Package/Freight Delivery Company, 10,001+ employeesPega Platform
- With our framework, we have been able to build new applications in 10% of the time/cost. Example, we built an application that took 8 months and 1.2 million k in a traditional .net environment and was able to build a similar application in 60 days for about 100k
- Collaboration with the designer shaves weeks off the requirements gathering
- Standard reporting is a launchpad that allows the users to accept the system without waiting for MIS reports to follow application build which often would usually delay use for 60 to 90, but not with Pega
Senior Vice President - Business Technology Executive
Bank of AmericaBanking, 10,001+ employees
Screenshots
Pricing Details
Drools
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Pega Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No