Dropbox vs. Suralink

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Suralink
Score 10.0 out of 10
N/A
CPAs can use Suralink to manage PBC request lists, securely transfer documents, and improve the client experience. The Suralink platform combines a dynamic PBC list, assignment workflow, and secure file hosting with the goal of delivering a more efficient and organized engagement.
$17
per month per firm user
Pricing
DropboxSuralink
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Secure File Sharing Plan
$17
per month per firm user
Standard
$29
per month per firm user
Premium
$39
per month per firm user
Offerings
Pricing Offerings
DropboxSuralink
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DropboxSuralink
Considered Both Products
Dropbox
Suralink

No answer on this topic

Features
DropboxSuralink
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.0
1180 Ratings
5% below category average
Suralink
-
Ratings
Versioning7.9968 Ratings00 Ratings
Video files8.1954 Ratings00 Ratings
Audio files8.4861 Ratings00 Ratings
Document collaboration7.71028 Ratings00 Ratings
Access control7.71091 Ratings00 Ratings
File search7.71129 Ratings00 Ratings
Device sync8.41089 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.3
1116 Ratings
4% below category average
Suralink
-
Ratings
User and role management8.3999 Ratings00 Ratings
File organization8.51100 Ratings00 Ratings
Device management8.3972 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.3
1109 Ratings
3% below category average
Suralink
-
Ratings
Performance8.31100 Ratings00 Ratings
Reliability8.61105 Ratings00 Ratings
Storage Reports7.9837 Ratings00 Ratings
Best Alternatives
DropboxSuralink
Small Businesses
SugarSync
SugarSync
Score 4.5 out of 10
SugarSync
SugarSync
Score 4.5 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Flock
Flock
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxSuralink
Likelihood to Recommend
8.7
(1192 ratings)
10.0
(1 ratings)
Likelihood to Renew
7.4
(38 ratings)
-
(0 ratings)
Usability
8.6
(348 ratings)
-
(0 ratings)
Availability
7.4
(3 ratings)
-
(0 ratings)
Performance
6.2
(8 ratings)
-
(0 ratings)
Support Rating
7.4
(35 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(4 ratings)
-
(0 ratings)
User Testimonials
DropboxSuralink
Likelihood to Recommend
Dropbox
If I need a specific file or want to access certain movies or music tracks, I download and store it on one device (e.g., PC), where DB is integrated into the file system. I can then effortlessly access this file on any device, like a tablet, where DB is integrated into the file system.
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Suralink
SuraLink makes perfect sense for a CPA firm that works with a number of clients. It provides easy access, and well-presented display of each client and the corresponding files provided. The security of the files is also imperative for sensitive client information. The format of the portal also allows for ease of understanding which files coordinate to what requests. This is in contrast to a something like a "drop-box" in which it is simply a list of files. This may not be the proper product for a smaller operation that only seeks secure file transfers on a non-regular basis. Additionally, for the smaller organizations, the cost may be prohibitive for little to sparing use. In those situations, a more simple secure file transfer options may be more advantageous.
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Pros
Dropbox
  • It is secure. I haven't had any breaches whilst using Dropbox.
  • Its search functions helps me find relevant files and images quickly.
  • It backups on a frequent basis that I can take it for granted that my files are being backed up.
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Suralink
  • Live open items list for both the engagement team and the client
  • Secure file transfer with ease and customization for alerts
  • Optimal encryption for data security and safety
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Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
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Suralink
  • There seems to be a number of situation in which the site is down or experiencing difficulties. This makes it difficult to work with clients and obtain documentation.
  • When uploading a large volume of workpapers, there are occasions in which some or all of the files will not upload properly. This creates additional back and forth and frustration with the client for re-requests or follow-ups.
  • The email notification alerts could be stronger in how they are displayed and how the changes/updates are utilized.
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Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Suralink
No answers on this topic
Usability
Dropbox
Because the program is simpler, it does not use large resources to run, and there are no problems on older operating systems. It is easy to use for both private and business use. It's a bit annoying that the same texts have to be rewritten multiple times. Consider whether you want the truth or for users to actually answer quickly and easily.
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Suralink
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Suralink
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Suralink
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Suralink
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Suralink
No answers on this topic
Alternatives Considered
Dropbox
Dropbox stands out for its simple interface, reliable file syncing, and strong version history compared to other storage platforms. While Google Drive is better for real-time collaboration and OneDrive integrates well with Microsoft Office, Dropbox offers faster file sharing, better organization, and smoother cross-platform access. We chose Dropbox because it’s easy to use, works across different devices, and keeps our files secure and accessible.
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Suralink
No answers on this topic
Scalability
Dropbox
bc i think box.com is better and more affordable
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Suralink
No answers on this topic
Return on Investment
Dropbox
  • Being a small business, the pricing is a little steep for my organisation, specially when it's not directly reimbursable to my clients. But the confidence of being able to access all my years of work in a few clicks saves me huge amounts of stress and effort. It's true power comes to light when an unfortunate incident causes panic about probable loss of access to valuable data. It is delightful when it gets resolved without breaking a sweat. Hence, I would say that it is eventually worth every penny.
  • I am a designer, and I like to create a lot of options for my work. Each of these options is a potential asset which can be potentially monetised directly, or at a future date. Hence, being able to retrieve it at the right time is priceless.
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Suralink
  • Positive - Significantly reduced time searching for files that correspond to audit requests
  • Positive - Reduced time creating list(s) of open items or documents that remain needed from the client, as the portal serves as a "live" request list
  • Positive - Integration with EXCEL for PBC lists of items needed, which removes the need for a special format list to import correctly
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.