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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Pricing
    Dropbox
    Editions & Modules
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Offerings
    Pricing Offerings
    Dropbox
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Dropbox
    Considered Both Products
    Dropbox
    Chose Dropbox
    Dropbox offers a simpler, fast and reliable file synchronization.
    Incentivized
    Chose Dropbox
    Dropbox makes it easier to share files with clients outside my organization.
    Incentivized
    Chose Dropbox
    Google Drive is slower and less reliably syncs. But it is excellent as a collaboration tool and permissions are incredibly easy to resolve. If we need to work in the cloud on written, sheet, or presentation documents, my preference is on Google Drive and their ecosystem.

    WeTrans…
    Incentivized
    Chose Dropbox
    Dropbox and OneDrive share many similar features. OneDrive excels in integration with other Microsoft products, but this can make the platform feel clunkier and more unwieldly. Dropbox excels in providing a suite of simple, easy to use tools that get the job done. The platform …
    Incentivized
    Chose Dropbox
    This platform is easy to use and is a reliable source for data storage .
    Incentivized
    Chose Dropbox
    Dropbox is much better for file reliability, large asset management, and creative team workflows. It's definitely more reliable for file syncing (especially large files)
    Incentivized
    Chose Dropbox
    All of these product offer reliable cloud storage and file sharing capabilities but Dropbox is easy to use,fast file synchronization and smooth user experience.Team members were able to adopt it quickly with minimal training. Compared to other products it provide more …
    Incentivized
    Chose Dropbox
    Dropbox does everything the others do that we need, and is fast, trouble-free, and offers document signing.
    Incentivized
    Chose Dropbox
    Dropbox has similar characteristics as Microsoft SharePoint. Both have the ability to share files and access them from multiple devices. Both offer upgrades to higher levels of storage capacity. I tend to use Dropbox more for personal files or ones that I want to share outside …
    Incentivized
    Chose Dropbox
    We looked at several solutions for file sharing and found Dropbox to have the most options and functions that we require.
    Incentivized
    Chose Dropbox
    I can work on InDesign need to download them
    Incentivized
    Chose Dropbox
    Regarding the core syncing experience on macOS, Dropbox has been rock-solid and the best among the ones I listed here. Also, it provides a native Linux client, which makes it more cross-platform. I do still use iCloud and Google Drive for other purposes. But for the main file …
    Incentivized
    Chose Dropbox
    The other platform has too many limitations on the storage end, and since I was already a client of Dropbox, it was easier to stay with the same platform.
    Incentivized
    Chose Dropbox
    easier and what we need is all in one place
    Incentivized
    Chose Dropbox
    Hate to be a broken record but it all goes back to ease of use and doing business. OneDrive and iCloud have extra steps to give access and it becomes cumbersome
    Incentivized
    Chose Dropbox
    Years ago I used Flickrr to share my photos. Dropbox was easier to use 13 years ago and I've been very satisfied ever since.
    Incentivized
    Chose Dropbox
    Dropbox has the best value to feature ratio- and is so much more responsive and reliable than Google Drive- it is almost unusable for storing large media files especially folders of files!
    Incentivized
    Chose Dropbox
    I find that Dropbox works best for me, because I'm able to simply visit a website, drop off my files, and create a shareable link. Everything in Dropbox is more organised and quicker than the other products I've used - at least, in my experience.
    Incentivized
    Chose Dropbox
    We use it in a very similar way, I don't have a preference, we like them both.
    Incentivized
    Chose Dropbox
    Dropbox ergonomy is better & makes it easy to navigate in the app
    Incentivized
    Chose Dropbox
    We still use both, but we use Dropbox more for media files (photos, videos, photoshop files etc.) due to it's enhanced searching, organization and visual layout.
    Incentivized
    Chose Dropbox
    I prefer Dropbox due to the amount of features available as well as the esthetic of the platform. It just feels more premium & capable than some of it's competitors. It also is able to organize a lot easier. I have found the mobile usability to be far superior than some other …
    Incentivized
    Chose Dropbox
    Dropbox is more well-rounded as far as capabilities. The other is geared more towards documents.
    Incentivized
    Chose Dropbox
    About the same.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    1271 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    1067 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1264 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    857 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    992 Answers
    Features
    Dropbox
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox
    Feature
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Versioning8.21140 Ratings
    Video files7.21118 Ratings
    Audio files7.71014 Ratings
    Document collaboration8.01190 Ratings
    Access control8.11266 Ratings
    File search7.21312 Ratings
    Device sync7.91259 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox
    Feature
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    User and role management7.41157 Ratings
    File organization8.51279 Ratings
    Device management8.11138 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox
    Feature
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Performance7.91275 Ratings
    Reliability8.21283 Ratings
    Storage Reports7.5978 Ratings
    Best Alternatives
    Dropbox
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternatives
    User Ratings
    Dropbox
    Likelihood to Recommend
    8.5
    (1404 ratings)
    Likelihood to Renew
    8.2
    (44 ratings)
    Usability
    8.5
    (543 ratings)
    Availability
    9.0
    (4 ratings)
    Performance
    8.8
    (9 ratings)
    Support Rating
    7.2
    (40 ratings)
    In-Person Training
    9.1
    (1 ratings)
    Online Training
    9.1
    (3 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    Configurability
    8.1
    (2 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    Ease of integration
    9.1
    (1 ratings)
    Product Scalability
    8.0
    (5 ratings)
    Professional Services
    9.1
    (1 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    User Testimonials
    Dropbox
    Likelihood to Recommend
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Pros
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Cons
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Usability
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Reliability and Availability
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Performance
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Support Rating
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    In-Person Training
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Online Training
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Implementation Rating
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Alternatives Considered
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Scalability
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Professional Services
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Return on Investment
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.