Dropbox vs. Sync.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Sync.com
Score 8.0 out of 10
N/A
Sync.com is a cloud storage provider that allows businesses to sync and backup files for versioning and collaboration. Sync.com includes a suite of features for managing backup and syncing settings.
$6
per month (billed annually) per user
Pricing
DropboxSync.com
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Pro Teams Standard
$6
per month (billed annually) per user
Pro Teams+ Unlimited
$15
per month (billed annually) per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
DropboxSync.com
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPro Teams+ Unlimited is available on a monthly payment plan at $18 per user. Plans for Solo users also available.
More Pricing Information
Community Pulse
DropboxSync.com
Considered Both Products
Dropbox
Chose Dropbox
Sync is cheaper but seems very slow. Didn’t get too far with it.
Chose Dropbox
more room to share file
Chose Dropbox
- Dropbox beats Sync in every aspect, apart from pricing. - Google Drive has better search functionality, but otherwise lags behind Dropbox. - Apple iCloud is decent, but works only for Apple devices. Dropbox offers better sync features, controls, speed than all of these. I …
Chose Dropbox
iDrive and Sync don't remove files from your local storage once they've been unsynced, so it's less clear which files are available and which aren't. Plus Dropbox now selectively offloads files when they haven't been used in a while, so it's managing your storage usage for you …
Chose Dropbox
I've tried pretty much all of them. In my opinion, Dropbox just works better; better web UI, faster syncing, compatible with more apps. Integrates into the OS better.
Chose Dropbox
Dropbox used to have an edge on Google Drive and OneDrive with its unlimited storage option. Now they're all about the same. Dropbox decided to add features and remove storage options, when just keeping the storage would have been much better for us. The new features are great, …
Sync.com
Chose Sync.com
Sync does an excellent job stacking up against the competitors. Like the others, Sync.com has an app that helps monitor files uploaded or downloaded into the cloud. Sync.com offers a free account that has a capacity of 6GB which is more than many of the other competitors. With …
Features
DropboxSync.com
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.0
1332 Ratings
4% below category average
Sync.com
-
Ratings
Versioning8.11106 Ratings00 Ratings
Video files7.81088 Ratings00 Ratings
Audio files8.1986 Ratings00 Ratings
Document collaboration7.61160 Ratings00 Ratings
Access control8.41231 Ratings00 Ratings
File search7.71277 Ratings00 Ratings
Device sync8.31228 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.4
1262 Ratings
3% below category average
Sync.com
-
Ratings
User and role management8.31127 Ratings00 Ratings
File organization8.41243 Ratings00 Ratings
Device management8.51108 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.3
1252 Ratings
4% below category average
Sync.com
-
Ratings
Performance7.91241 Ratings00 Ratings
Reliability8.91248 Ratings00 Ratings
Storage Reports8.2951 Ratings00 Ratings
Best Alternatives
DropboxSync.com
Small Businesses
SugarSync
SugarSync
Score 4.3 out of 10
SugarSync
SugarSync
Score 4.3 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxSync.com
Likelihood to Recommend
8.5
(1340 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.0
(41 ratings)
-
(0 ratings)
Usability
8.1
(496 ratings)
-
(0 ratings)
Availability
6.8
(3 ratings)
-
(0 ratings)
Performance
6.0
(8 ratings)
-
(0 ratings)
Support Rating
6.7
(38 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.6
(4 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
6.6
(4 ratings)
-
(0 ratings)
User Testimonials
DropboxSync.com
Likelihood to Recommend
Dropbox
Let me describe a scenario that happened recently in our organization's marketing team storing thousands of images videos and pdfs and Dropbox is done a great perfomer in this situation by the product features which is very helpful for the team, such as smart sync reduces disc usage, preview support for many media formats & Integrate with Adobe Creative Cloud.
Read full review
Sync.com
Sync.com is well suited for all organizations who want to both store & share files in the cloud. Sync.com is only good when dealing with a single account at a time. This means all projects need to reside on a single Sync.com location since there's no app solution currently available to monitor more than one cloud storage location.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Sync.com
  • Store files in the cloud.
  • Share files with others.
  • Have file version history.
Read full review
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Sync.com
  • Provide an option on the desktop app to monitor more than a single account.
  • Offer a way to see deleted files on the app.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Sync.com
No answers on this topic
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
Sync.com
No answers on this topic
Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
Sync.com
No answers on this topic
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Sync.com
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Sync.com
No answers on this topic
In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
Sync.com
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
Sync.com
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Sync.com
No answers on this topic
Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
Sync.com
Sync does an excellent job stacking up against the competitors. Like the others, Sync.com has an app that helps monitor files uploaded or downloaded into the cloud. Sync.com offers a free account that has a capacity of 6GB which is more than many of the other competitors. With security and version history, Sync.com is the software program to beat.
Read full review
Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
Sync.com
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
Read full review
Sync.com
No answers on this topic
Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
Sync.com
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
Sync.com
  • Sync.com has major ROI in not having to invest in more storage space on premise.
  • Files on Sync.com are all secure and are backed up so we don't need to spend the time doing backups.
  • Sync.com does an excellent job of allowing us to share files with others by just entering their email address.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.