Likelihood to Recommend I can't provide a scenario where Dryfta could be well suited. I guess it's a matter of delivering what has been promised on time, and without having to invest thousands of hours in extra work, as it was in our case. If it worked properly it could be a good tool for any conference.
Read full review I've used Zoom Webinars for meetings and webinars from two people to 500 people. It has worked well and reliably in each scenario! I especially appreciate that viewers can turn on closed captions if they need them or can have the language translated. That makes this very helpful for our teammates that need that type of assistance.
Read full review Pros It has a lot of functionalities (website and administration) all included in the same platform. If it worked properly, it allows you to organise a conference paper-free. Help desk responds quite quickly They consider making improvements when asked for. It’s not too expensive. Read full review Simple user experience--very intuitive for attendees to join, interact with Q&A Adaptable and feature rich--very easy to set up Webinars for different use cases with features like registration, Q&A, practice session, HQ video, branding and virtual backgrounds, polls/quizzes, post-surveys, breakouts, resources, production studio, FB/YT Live, captions/translation, etc Aesthetically pleasing--new branding options (such as webinar wallpaper, custom backgrounds, and name tags), plus the recent addition of the Production Studio feature, means it's easier than ever to produce beautiful and appealing webinars. Panelists, practice session, and backstage--Zoom makes it easy to set up webinar panelists ahead of time, and get them into the room early for a practice session. The new backstage option is even more powerful than the practice session feature. The bleeding edge--Zoom is continually adding powerful new features for Webinar rooms, where other programs leave you with the same ol' stagnant feature set. Read full review Cons Multilingual issues. Although it is advertised as multilingual, it didn’t really work as such. The many issues that popped up throughout the conference preparation were fixed little by little at a cost in time, from help desk emails and to struggles with the unfriendly UX. Admin pages reloaded every time you clicked on a button (their developers seem to ignore Ajax technologies). It was time-consuming and required constant page searches. Inflexibility in many of the supposed functionalities it offers. Certificates were not modifiable nor custom when we had to send them (it was solved months after the conference finished when we were surprisingly contacted by the help desk). Problems with the size of images to be displayed on the site, very small fonts and limited options to display content. We had to hire a professional developer in order to get a graphically consistent and presentable website. Very poor mobile version. Too big margins, unreadable text, endless text blocks and lists, distorted pictures, etc. Issues with the ordering of the authors’ names for different proposals (authorship being so important in research). Fixed, inflexible fields in the contact sheets, speakers info, and so on. Special character issues (due to Latin characters and other types used in linguistic research). Not being able to include links in the HTML editor due to Dryfta's inadvertent decisions to block them. Only one Superadmin user allowed to access the full functionalities of the platform, so we had to share it (consequently not knowing who did each action). Problems with the generation of reports and the high complexity of their interface. Some issues on the mandatory anonymity. The double-blind review process not fully respected due to unclear user info and options, with other issues coming up on the go such as unwanted info in automated notifications and messages in the Welcome dashboard. Not being able to use the other payment methods on the platform because they were incompatible with the conference country. Missing information and time wasted when creating events for sessions with info that already existed in the server that randomly failed to be selected. These issues were reported even with video proofs (help desk didn’t believe us), and were never solved. We had to repeat the same processes again and again, never knowing what was going on Read full review Like most Zoom products, Zoom Events is actively being improved and updated. The release cycle is monthly, which means event planners need to keep up with changes. While Zoom Events also works for in-person only events, this will require a certain mind-set shift to work well for many organizations. There is a core group of small business Zoom Events users who can provide help to new-comers, and an increasing number of helpful on-boarding resources, but Zoom Tier 1 support still starts out with the most pedantic questions; it's difficult to reach someone who can really help you with a difficult problem if you are not a large Zoom customer. Professional Services is available from Zoom, but it the cost is out of reach of most small businesses and non-profit organizations. Read full review Likelihood to Renew We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
Read full review Usability Zoom [Video Webinar] is easy and secure to use. It has all those feature which can make a virtual meeting go smooth. Zoom [Video Webinar] provides one click join option and easy screen sharing. It also has strong tools to restrict meeting controls and is secure enough to let you start with it. Zoom [Video Webinar] in relation to other video webinar application is easy to use and lightweight, its mobile application is also easy to use.
Read full review Support Rating It was quick, that's all we can say. Quite a few times they sorted out the problems and issues. But, sadly, sometimes their answers were useless and irritating (not addressing the problem or simply ignoring it, "passing the buck"). In some cases, they pretended the problem didn't exist and we had to send them videos as proof. No response to that.
Read full review Zoom Video Webinar provides users with updates on their newest functions as part of an email subscribed list. They provide you with up-to-date information on all their latest changes and functions for ease [in] transition. Zoom Video Webinar can be contacted easily for any questions or concerns you may have with the platform and the response is timely.
Read full review Implementation Rating Implementation was very feasible during our initial usage of the Zoom after COVID-19.
Read full review Alternatives Considered Go To Webinar has been the standard in webinar technology for years. But it's a terrible experience from an administrator's perspective. You start the program, and 15 windows pop-up, giving you all sorts of configuration choices. In order to operate a webinar smoothly, we needed 4 members on the team (1 speaker, 1 moderator, 2 people managing any tech unknowns and set things up.) Zoom Webinar can be done with a single person because of how easy the options are. Also, put
GoToWebinar in front of somebody new - and watch them fumble for 15 minutes trying to figure out how to present. Zoom, there's not much to explain. Everything is clearly laid out with a clean UX design.
Read full review Return on Investment The overall performance was okay in the end, but it was due to our team's commitment and effort. Without that extra work, the results would have been awful. Read full review I am a user of Zoom, not an administrator, so I can't speak to it's ROI outside of how it effectively allows me to conduct presentations with groups of people I wouldn't normally have in the same room. Zoom has a very positive impact on keeping me connected with my colleagues in a more human way through the use of video and audio when we are conducting meetings. This helps strengthen work relationships so there are less misunderstandings from email or text only systems. Zoom has allowed my company with remote employees all over the place, in addition to multiple physical office locations, conduct quarterly meetings with our CEO that make everyone feel involved. Read full review ScreenShots Zoom Events & Webinars Screenshots