TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    dscout

    Score8.6 out of 10
    N/Adscout headquartered in Chicago offers a mobile video research tool, available to marketers coducting research with intended product users in the moment, or conducted via video interview with users.N/A

    Userlytics

    Score5.9 out of 10
    N/AUserlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.

    $3,450

    per year

    Pricing
    dscoutUserlytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    dscoutUserlytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    dscoutUserlytics
    Small Businesses
    Vyond
    Score8.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Vyond
    Score8.4 out of 10
    Dovetail
    Score8.6 out of 10
    Enterprises
    Vyond
    Score8.4 out of 10
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    dscoutUserlytics
    Likelihood to Recommend
    8.5
    (4 ratings)
    7.6
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (4 ratings)
    9.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    4.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    2.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    dscoutUserlytics
    Likelihood to Recommend
    dscout
    dscout is great for any UX research team. It's especially great for a research team who wants to have a true, meaningful relationship with the people who run their research platform. Whether that's hands-on onboarding, per-study assistance, or being on the cutting edge of new feature releases as a beta participant.
    Incentivized
    Read full review
    Userlytics
    Userlytics would be appropriate to use if you were investigating UX on your website, or wanted to identify any pain points which could be causing lower conversion rates. Not only will it be a way to gain direct user feedback, but it enhances your visual ability to see how a user progresses through your website. It is well suited if you have less time to conduct moderated user research at a facility or a client doesn't quite have the budget for that. It may be less appropriate if a client wants a bigger project with larger budgets and more time. In this case, moderated, face-to-face research may be more appropriate.
    Incentivized
    Read full review
    Pros
    dscout
    • Great panel, good quality participants, strong recruitment.
    • Strong support from dscout for our team.
    • Easy to use interface.
    Incentivized
    Read full review
    Userlytics
    • Excellent customer service
    • Fast response rate
    • Implementing new features
    Incentivized
    Read full review
    Cons
    dscout
    • Need for more advancement in AI.
    • Need for better support for in-platform analysis.
    Incentivized
    Read full review
    Userlytics
    • User interface
    • Mobile support
    • Consolidation of Results
    Read full review
    Usability
    dscout
    It is intuitive to use but can be confusing at first. Which is a reason why there is a two-month period where you train on how to use it.
    Incentivized
    Read full review
    Userlytics
    I think it's very user friendly. I think it gives you a chance to get a feel for websites you may not previously have experience with nor have otherwise experienced. It's also a great way to give input and help shape functionality of business you may enjoy or have further interest in
    Incentivized
    Read full review
    Support Rating
    dscout
    No answers on this topic
    Userlytics
    They give their best and also reply to queries immediately
    Read full review
    In-Person Training
    dscout
    No answers on this topic
    Userlytics
    Well trained Professionls
    Read full review
    Online Training
    dscout
    No answers on this topic
    Userlytics
    Decent but not comprehensive
    Read full review
    Implementation Rating
    dscout
    No answers on this topic
    Userlytics
    Even though it takes time to set up. The work is diligent and out of the quality is great
    Read full review
    Alternatives Considered
    dscout
    I feel that dscout's level of control over recruitment requirements, quality of research participants, and the UX of the tool itself, is far better than UserTesting for a variety of reasons. I used Great Question at a B2B company so I could recruit customers directly. I loved the CRM portion of Great Question. dscout now offers something similar (Private Panels) which I have not tried. Great Question is also another great company that stays close to their customers and truly listens to their feedback to iterate the product. I haven't used Dovetail in years, but I am power user (and big fan of) Condens. I don't do my analysis in dscout so I can't speak to its analysis capabilities. I do all of my analysis in Condens and Claude. Condens is a UXR analysis tool and repository. They're integrating AI into the product very judiciously, in ways that keeps the UXR in control of the process. Many AI tools and platforms let users just ask for themes and results straight out, so they don't get hands-on with the data and come to their own conclusions. Condens is doing a great job balancing AI capabilities and UXR brain power.
    Incentivized
    Read full review
    Userlytics
    We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
    Incentivized
    Read full review
    Scalability
    dscout
    No answers on this topic
    Userlytics
    Delay to get output
    Read full review
    Return on Investment
    dscout
    • With the dscout MCP I'm able to speed up my UXR analysis, which is what stakeholders always request. For example, I can use the MCP to drop user feedback directly on designs immediately after an interview, then share it with product and design. They get hands-on with the insights in real time after each interview and don't have to wait for the final report. By the time the final report is delivered, product and design feel like it's the cherry on top that ties it all together, but the designs, MVP scope, and roadmap have already absorbed the research insights.
    Incentivized
    Read full review
    Userlytics
    • Definitely positive, I would say about 30%.
    Incentivized
    Read full review
    ScreenShots

    Userlytics Screenshots

    Screenshot of Testing for all digital assets on desktop and mobile devicesScreenshot of Downloadable, advanced metricsScreenshot of Shareable video clips and resultsScreenshot of Sentiment analysisScreenshot of AI UX AnalysisScreenshot of AI based audio transcriptions