TrustRadius: an HG Insights company

Condens

Score9.3 out of 10

8 Reviews and Ratings

What is Condens?

Condens helps users and their teams to store, structure, and analyze user research data and share findings across an organization. Condens helps turn raw data to findings, simplify time consuming tasks, and bring structure to testing processes while maintaining a flexible workflow.

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Categories & Use Cases

Who Buys & Uses Condens

The Top of Its Game For Qualitative Research

Use Cases and Deployment Scope

We use Condens in research projects to organize interview transcripts and videos and search across a wide range of inputs to synthesize data points into insights. We love using the AI analysis tool to summarize what people said across multiple different interviews and we also like pulling down clips and putting them into video presentations for our clients.

Pros

  • Interview Analysis
  • Clip Generation & Editing
  • Insight Synthesis
  • Qualitative Coding

Cons

  • Automatic interview uploading from an integration with google drive.
  • In-call tagging or probe recommendations based on existing projects and tags.
  • Code recommendations based on larger research goals.

Return on Investment

  • Hours and hours per project in managing codes.
  • Long hours spent finding the perfect clip for a presentation or the perfect quote.
  • Time spent editing videos and managing clips to get them presentation ready.
  • Hours of anonymizing transcripts.

Usability

Other Software Used

Fathom AI, User Interviews, Asana