DuxWare Practice Management vs. Prime Suite EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DuxWare Practice Management
Score 10.0 out of 10
N/A
N/AN/A
Prime Suite EHR
Score 10.0 out of 10
N/A
Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations…N/A
Pricing
DuxWare Practice ManagementPrime Suite EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DuxWare Practice ManagementPrime Suite EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
DuxWare Practice ManagementPrime Suite EHR
Top Pros
Top Cons

No answers on this topic

Features
DuxWare Practice ManagementPrime Suite EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
DuxWare Practice Management
9.4
1 Ratings
18% above category average
Prime Suite EHR
8.0
2 Ratings
2% above category average
Real-time eligibility verification8.01 Ratings00 Ratings
Claims management9.01 Ratings00 Ratings
Coding10.01 Ratings8.02 Ratings
Patient billing10.01 Ratings00 Ratings
Financial Reporting10.01 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
22% above category average
Prime Suite EHR
10.0
2 Ratings
22% above category average
Rule-based scheduling10.01 Ratings00 Ratings
Multi-location support10.01 Ratings10.02 Ratings
Automated appointment reminders00 Ratings10.02 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
30% above category average
Prime Suite EHR
6.6
3 Ratings
12% below category average
Integration with other EMR and PM systems10.01 Ratings5.01 Ratings
Customization10.01 Ratings00 Ratings
Charting / document management00 Ratings7.83 Ratings
Templates00 Ratings6.73 Ratings
Patient portal00 Ratings7.93 Ratings
Mobile/tablet support00 Ratings3.12 Ratings
E-prescribing00 Ratings9.02 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
18% above category average
Prime Suite EHR
9.8
3 Ratings
16% above category average
HIPAA compliance10.01 Ratings9.63 Ratings
Role-based permission levels10.01 Ratings9.63 Ratings
Data backups and redundancy00 Ratings10.02 Ratings
Local mode / networking failsafe00 Ratings10.02 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
DuxWare Practice Management
10.0
1 Ratings
24% above category average
Prime Suite EHR
9.6
3 Ratings
20% above category average
Multi-office / multi-physician capabilities10.01 Ratings8.93 Ratings
Task tracking00 Ratings10.03 Ratings
Specialty-specific workflows00 Ratings10.02 Ratings
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User Ratings
DuxWare Practice ManagementPrime Suite EHR
Likelihood to Recommend
10.0
(1 ratings)
5.6
(3 ratings)
User Testimonials
DuxWare Practice ManagementPrime Suite EHR
Likelihood to Recommend
DuxWare
Duxware has worked so well with our EMR system of MDIntelleSys since the beginning. Any issues are very quickly addressed and fixed
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Greenway Health
PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
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Pros
DuxWare
No answers on this topic
Greenway Health
  • It is a trusty software that does not crash or glitch very often
  • It is very secure
  • I can use it from different locations
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Cons
DuxWare
No answers on this topic
Greenway Health
  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
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Alternatives Considered
DuxWare
The front page was the deciding factor. We don't have to go from page to page to see the entire patient information.
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Greenway Health
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
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ScreenShots