Likelihood to Recommend
CA Wily is well suited for monitoring the load balanced application nodes and determine their main performance bottlenecks like if problem exists in heap or in some connection issues. But I think when it comes to providing the entire report of the application, it is less appropriate as there is no way to create the entire report of the test for all the counters monitored. Also there is no way to detect some issues based on the system configuration.
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AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
Read full review Pros Alerting which can be customized by the end user. Visualization of the metrics and data presented to provide a unique and attractive interface. Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us. Read full review Request tracing with code profiling. Automated alerting on latency and response codes for each API. Low resource overhead while collecting data from our application servers. Highly performant dashboard that enables us to make progress rapidly. Very resilient. We have not seen a downtime in their service in the entire year that we have used them. Identify database and cache requests that are taking longer than expected Read full review Cons We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve. We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement. Read full review The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages. Read full review Likelihood to Renew
We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
Read full review Usability
As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
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We have never received any support from CA on this product
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Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
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We only have 1 application using DX APM, while most of other applications are instrumented using
provides a better monitoring and instrumentation for applications. The required effort to setup monitoring capability using DX APM is way more work compared to
, also the amount of KPIs offered from
is more than DX APM.
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What we found positive in AppOptics from others is:
Easy to install and manage. Various stack support. Point to point deep-dive metrics and correlation. Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently. Alerts can be sent on different channels. Read full review Return on Investment Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively. reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization. Read full review Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting. As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided. Dashboards can be useful for making future strategy based on trends. Installation and integration is easy. Read full review ScreenShots SolarWinds AppOptics Screenshots