DX Spectrum vs. ManageEngine Remote Access Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DX Spectrum
Score 7.0 out of 10
N/A
DX Spectrum (formerly CA Spectrum) is network fault management software, from Broadcom company CA Technologies.N/A
ManageEngine Remote Access Plus
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…
$95
access for 5 techs and 50 computers billed annually
Pricing
DX SpectrumManageEngine Remote Access Plus
Editions & Modules
No answers on this topic
Standard
95$
access for 5 techs and 50 computers billed annually
Professional
145$
access for 5 techs and 50 computers billed annually
Standard
200$
access for 5 techs and 50 computers billed annually
Professional
300$
access for 5 techs and 50 computers billed annually
Offerings
Pricing Offerings
DX SpectrumManageEngine Remote Access Plus
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsRemote Access Plus comes absolutely free for accessing upto 10 computers.
More Pricing Information
Community Pulse
DX SpectrumManageEngine Remote Access Plus
Top Pros
Top Cons

No answers on this topic

Features
DX SpectrumManageEngine Remote Access Plus
Remote Administration
Comparison of Remote Administration features of Product A and Product B
DX Spectrum
-
Ratings
ManageEngine Remote Access Plus
7.9
6 Ratings
4% below category average
Screen sharing00 Ratings8.76 Ratings
File transfer00 Ratings8.26 Ratings
Instant message00 Ratings7.56 Ratings
Secure remote access with Smart Card authentication00 Ratings7.73 Ratings
Access to sleeping/powered-off computers00 Ratings7.56 Ratings
Over-the-Internet remote session00 Ratings8.06 Ratings
Remote management of servers & workstations00 Ratings8.46 Ratings
Centralized management dashboard00 Ratings7.96 Ratings
Session record00 Ratings7.54 Ratings
Monitoring and Alerts00 Ratings7.34 Ratings
Multi-platform remote control00 Ratings8.06 Ratings
Best Alternatives
DX SpectrumManageEngine Remote Access Plus
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Sentry
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Score 9.8 out of 10
Medium-sized Companies
Sentry
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Score 8.8 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DX SpectrumManageEngine Remote Access Plus
Likelihood to Recommend
8.0
(2 ratings)
8.2
(6 ratings)
User Testimonials
DX SpectrumManageEngine Remote Access Plus
Likelihood to Recommend
Broadcom
As I said before, not only for Spectrum, but for any monitoring tool, you need to know what is critical in your environment and think about how exactly you should monitor and treat it. If you have done that, everything will work just fine.
  • Well Suited - Networking Monitoring
  • Less Appropriate - When you need to customize some monitoring and to update the version
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine Remote Access Plus is very well suited in environments which consist hybrid operating system. It supports all types of OS like windows, Mac, and Linux. It helps in taking the remote of system and troubleshoot the m if any problem occurs hence engineers do not need to be physically present on the location for the purpose of solving it. It helps to keep a complete track of endpoints that what application, process is being used. It is not well suited in environment where there is no Active directory or SCCM server because ManageEngine Remote Access Plus need agent to work and deploying agent the environment where Active directory does not exist is a big task. Manually deploying agent on every system is very time taking and need so much of effort.
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Pros
Broadcom
  • Polling and traps can be configured to take heartbeats at specified intervals and notify on an event in real-time, respectively.
  • Topology of devices gives a high-level overview of network architecture.
  • Discovery of devices is simple and secure with the use of community strings.
  • Details can be added per device or alarm type for actions to be taken to make troubleshooting easier.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It is embedded with great features like voice support, video assistance, and even text support, which provides a great user experience.
  • It provides features like remotely shut down the end system, renaming the endpoints, full list of applications running, process use, memory consumption, disk usage which are very beneficial.
  • We can even uninstall unwanted applications, delete malicious files, kill heavily used process, modify registry values.
  • It helps in to keep track of windows event that occurs in the system, it also provides report in desired format.
Read full review
Cons
Broadcom
  • NOC
  • Data Center/Telecom
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It is an agent based solution which is a major disadvantage. We can not control the system which do not have agent installed on them. Hence this is a disadvantage. Even installing agent is a big task in a large organization.
  • Till the agent are not installed on every system we can not have full control over the organization network. Agent deployment takes time hence we can utilize the product with its full efficiency.
  • The pricing is very high, and it goes on increasing as we add more technician and endpoints.
  • The connection gets drop sometime while controlling in new release because it contains some bugs. We also need to have proper bandwidth for using it smoothly.
  • The implementation and deployment takes time and needs proper support from vendor. Sufficient documentation are also not available.
Read full review
Alternatives Considered
Broadcom
Other tools I have used are more server/application-centric. CA Spectrum seems to work effectively and efficiently for network devices. Notification delays can be set to grant grace periods in case of network blips or false positives, which occur ALL the time. Other monitoring tools send event notifications immediately and would clear instantly, which while on-call can wake a technician for no reason.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
Remote Access Plus is a lot more user friendly and can easily be used by junior IT staff efficiently.
It is also a lot more powerful with a range of additional features and functions
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Return on Investment
Broadcom
  • Proactive monitoring for networking
  • To many times to plan an update
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Faster recovery of issues from screen sharing
  • managing patches without manual intervention
  • deploying software to multiple workstations at the same time
Read full review
ScreenShots

ManageEngine Remote Access Plus Screenshots

Screenshot of One tap access to remote computers, with over 12 diagnostic toolsScreenshot of Seamlessly control multiple monitors connected to remote computersScreenshot of Integrated tools to perform administrative tasks in just clicksScreenshot of Perceive audit-ready and real-time reports