e-Builder vs. KROCK

Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.

Incentivized

I would recommend KROCK to those in the creative industry who struggle with keeping client communication neat, missing deadlines, and spending too much time on project management rather than focusing on their result. KROCK is a good backend system for the creative process.

• Provide a document structure that is easy to navigate. All documents, even within a process, are stored in the document structure and easily accessed by those with the correct permissions.
• Scheduling, especially with the new module is easy. It is helpful with a large organization where many hands touch projects to be able to forecast workloads (we have an in house engineering team who reviews all projects during their design phase)
• Allows for easy interface with contractors and makes the submittal process more straightforward.

Incentivized

• Good usability--for clients, the team, and freelancers
• The feedback feature is useful--it reduced client communication errors substantially
• Provides transparency and insight into the work process for my clients
• Ability to create different versions and present each of them to the clients
• Relevant step sequence and project dashboard

• The restrictions in formatting, and sorting of information rendered, in a way, affects the reporting output.
• At certain times of day, e-Builder traffic causes the loading of filtered searches to take a while. This is probably common regardless of the site or software used.
• More complicated reporting has some limitation, though the program is highly efficient in assisting with simple format reports.

Incentivized

Because again, one of our biggest clients entrusts E-builder to work with their systems. And its functions work for us as well.

Incentivized

Simple, because have a used it for the past two years, so i'm very familiar with the particular aspects of its program that I need to accomplish my tasks.

Incentivized

Again, because our technical support is great. He doesn't always answer the phone but he definitely responds to emails fairly quickly. In addition, I like that he actually resolves an issue and I have yet to encounter the same issue twice. Actually, I haven't encountered many issues at all in the two years I have used the software.

Incentivized

There is an online support chat available. And the KROCK team reached out to me for detailed feedback on the platform and suggestions for improvements, which is truly considerate of them. They are always very kind, positive, and easy to ask for help, which is a pleasure.

1. Set up the time to get training on the sytem before you go all in.

2. Listen, ask questions and actually practice using the tools and features while in class. It helps tremendously with becoming comfortable and remembering how things work.

3. Don't be afraid to mess up. They are helpful and will help resolve your issue in a timely manner

Incentivized

We have not compared other plans since the boss prefers this program from personal experience. But from using this program for 2 years I can see why we don't need to compare. Why fix something that isn't broken? It gets the job done, yes we might run into some issues but I feel like with all companies that can happen

Incentivized

Easier to use for our clients, which is important, as many of our clients only use the application for a short time and don't care to invest too much time or energy to learn the features. It has a clean and reliable dashboard and overall user interface.

• Has added extra steps to processes that were previously easier. And I work for a university that complicates everything
• Has more than cut in half the time it takes to generate reports about project status
• Has made project management more efficient

Incentivized

• Saves a lot of time in communication, documentation, and project management