Likelihood to Recommend
Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.
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So Sitetracker is a future-proof cloud platform built on Salesforce to benefit from smarter document management, machine learning, enterprise-grade security, and more. And that's how it has made the ecosystem quite complete by introducing various feature sets for the construction process, and it has included AI Reports and Insights which are really helpful. The overall product engineering is an absolute treat for all the users, as most of the features are built keeping the target audience in mind.
Read full review Pros Provide a document structure that is easy to navigate. All documents, even within a process, are stored in the document structure and easily accessed by those with the correct permissions. Scheduling, especially with the new module is easy. It is helpful with a large organization where many hands touch projects to be able to forecast workloads (we have an in house engineering team who reviews all projects during their design phase) Allows for easy interface with contractors and makes the submittal process more straightforward. Read full review Management of large-scale projects in one place Data analytics, reporting, & performance tracking System administration Customized OOB templates which eliminate the need of coding experience Read full review Cons The restrictions in formatting, and sorting of information rendered, in a way, affects the reporting output. At certain times of day, e-Builder traffic causes the loading of filtered searches to take a while. This is probably common regardless of the site or software used. More complicated reporting has some limitation, though the program is highly efficient in assisting with simple format reports. Read full review So the availability of the platform should be more, i.e. it should give support for desktop, android and iOs apps with smartwatch widget support also The AI generated reports can be bit drilled down and made more user friendly as there are a lot of data so it can easily be quite wholesome for someone new. The overall speed of the application can be improved and it should have data centers in different regions too for faster delivery of services. Read full review Likelihood to Renew
Because again, one of our biggest clients entrusts E-builder to work with their systems. And its functions work for us as well.
Read full review Usability
Simple, because have a used it for the past two years, so i'm very familiar with the particular aspects of its program that I need to accomplish my tasks.
Read full review Support Rating
Again, because our technical support is great. He doesn't always answer the phone but he definitely responds to emails fairly quickly. In addition, I like that he actually resolves an issue and I have yet to encounter the same issue twice. Actually, I haven't encountered many issues at all in the two years I have used the software.
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Because they worth it and actually they are just the best for my job
Read full review Implementation Rating
1. Set up the time to get training on the sytem before you go all in.
2. Listen, ask questions and actually practice using the tools and features while in class. It helps tremendously with becoming comfortable and remembering how things work.
3. Don't be afraid to mess up. They are helpful and will help resolve your issue in a timely manner
Read full review Alternatives Considered
We have not compared other plans since the boss prefers this program from personal experience. But from using this program for 2 years I can see why we don't need to compare. Why fix something that isn't broken? It gets the job done, yes we might run into some issues but I feel like with all companies that can happen
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Better use case scenarios, better industry experience and better leverage on task and document Management. Integrated seamlessly with our ERP system (Oracle) for budget, costs tracking and forecasting of project phases and the overall project as well.
Read full review Return on Investment Has added extra steps to processes that were previously easier. And I work for a university that complicates everything Has more than cut in half the time it takes to generate reports about project status Has made project management more efficient Read full review It has helped us with management of projects with more productivity and smartly. Increased our overall productivity 10X which transformed into ROI. Made our process streamlined. Read full review ScreenShots