E2open vs. SAP Business Network

E2Open [Digital Transformation Solutions] is best used for customers/partners that do not have their own marketing automation software. It provides them a space to use already built in campaigns for use. A scenario where it may not be the best recommended tool is in a partner type scenario, such as ours. Currently, the tool does not have a fully customizable campaign for a partner to go in and build out a campaign from scratch. They can only take bits and pieces (depending on what is allowed) and make changes as they see fit.

Incentivized

Without SAP pharma industry is spinless, the work which used to take hours to do SAP do it in seconds. It helps me in everything from review of data to release of batch. It is a very diverse product, can used for any thing and can be integrated with all other software for example LIMS and CDS etc. For me its a super app so its deserve a perfect 10

Incentivized

• A wide offering of service to manage channel data
• How they engage with me to understand my needs as their customer
• A clear structure of where to go for which kind of issues

Incentivized

• Facilitates seamless communication and information sharing between stakeholders, enhancing project transparency and collaboration.
• Optimizes supply chain and procurement processes, leading to improved resource allocation and cost management.
• Provides robust analytics for data-driven decision-making, fostering effective project planning and risk management.

Incentivized

• Marketing of solution capabilities - needs to be better marketed
• Costing could be better optimized
• Support and Service issues
• Availability of skilled experts/consultants

Incentivized

• In some cases, it promises a lot but still lacks more partners joined to the network
• Being the pioneer, the idea behind the product can be confusing sometimes
• It is still not accessible for all kinds of markets (especially small and mid sizes)

Incentivized

Up to now due to delay not fulfilling the envisaged business case. However, expectation that we can still ramp the usage based on existing scope. Further, we foresee additional scope which would give us an additional business case going forward, extending the Business Network usage to Warehouse Service Provider integration.

Incentivized

Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception

Incentivized

E2Open [Digital Transformation Solutions] was very cost effective and does provide a simple tool for us to provide our partner network. We have a vast array of partners, some of which do not have any marketing expertise. This tool makes it that much easier for a partner to take advantage of a tool that does all ends of automation for them.

Incentivized

SAP offers a more extensive global partner ecosystem, which is crucial for industries reliant on worldwide collaborations. Choosing SAP Business Network appears to be advantageous because of its comprehensive integration, instantaneous insights, and wide support network, which provide competitive advantages in trend-sensitive, fast-moving industries like music distribution. Our company is glad to have switched to SAP.

Incentivized

• The data that they organize for us, give clear sell in opportunities
• We can spend our marketing money better on the product that is not selling as much as expected
• We can make sure our factories produce the right products because we have insights in which products are really in demand by our consumers.

Incentivized

• Efficiency gains - enabler for automated order processing
• Having a relationship creates also some stickiness with those customers
• Obviously there not insignificant cost involved in using the network, which in a price sensitive market are sometimes a bit of a burden

Incentivized