TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EagleSoft

    Score4.9 out of 10
    N/AEagleSoft is a dental practice management software from the established Patterson Dental, featuring front desk administrative features (e.g. scheduling), billing, document management, and imaging, among other features.N/A

    Therabill by WebPT

    Score7.4 out of 10
    N/ATherabill, by WebPT is a web based electronic billing and practice management system designed for independent healthcare providers, billing services, or healthcare facilities. Therabill is specifically designed for behavioral, developmental, occupational, physical, speech and other healthcare therapists.

    $149

    per month per provider

    Pricing
    EagleSoftTherabill by WebPT
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EagleSoftTherabill by WebPT
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$199 one-time fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    EagleSoftTherabill by WebPT
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    athenaIDX
    Score1 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EagleSoftTherabill by WebPT
    Likelihood to Recommend
    7.9
    (4 ratings)
    6.8
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    EagleSoftTherabill by WebPT
    Likelihood to Recommend
    Patterson Dental
    Eaglesoft is well-suited for a general dental practice. It
    allows all patient records to be housed under a single program, with buttons to access various components of the patient's chart. Radiographic
    images are taken and imported into the software, so there is no need to use
    additional software for patient images. I can't say whether this software would be well-suited for a specialty office.
    Incentivized
    Read full review
    WebPT
    For smaller clinics who see fewer numbers of patients or rarely deal with claim denials, Therabill by WebPT would be satisfactory and effective for use. However, because the workflows for handling claim denials and for entering batch payments can be so tedious, difficult, and time-consuming, I would not recommend the suite for businesses with greater quantities of daily claims or complex billing scenarios.
    Incentivized
    Read full review
    Pros
    Patterson Dental
    • Customizable KPI Reporting
    • Progress Note
    Incentivized
    Read full review
    WebPT
    • Great integration with WebPT
    • Love the auto posting of patient payments when we apply ERAs - and the ability to not apply if there is a secondary.
    • The Patient statements are pretty easy to send out. Love that we have options to print or email them.
    • The zendesk site answers a LOT of questions and is a fantastic resource.
    Incentivized
    Read full review
    Cons
    Patterson Dental
    • The integrated email client has very limited Outlook compatibility, which means any Email Encryption Add-on will not load. Make sure you have a fully compatible Outlook if this is the case.
    • Patterson support has a long hold time, and doesn't deliver the best support around
    • The database must be stopped when you do your backup, which can be inconvenient and disallows hourly backup plans
    • If you are on a Domain, then each PC needs to be set up multiple times, depending on how many users will be using that PC. This can add to the setup
    Incentivized
    Read full review
    WebPT
    • Customer Services is hit or miss
    • Payments sometimes applied incorrectly
    • Lack of Guidance for set up
    Incentivized
    Read full review
    Likelihood to Renew
    Patterson Dental
    No answers on this topic
    WebPT
    We are actually looking at other options - unsure whether we will continue
    Incentivized
    Read full review
    Usability
    Patterson Dental
    No answers on this topic
    WebPT
    The UI is fairly user-friendly and finding what you need on the site isn't that difficult. Once set up, EDI and ERA receipt works smoothly and payment posting from ERAs is straightforward and simple for the most part. But handling claim denials, corrections, and resubmissions is incredibly difficult. It is not only difficult to find and sort them, but to send them out for reprocessing as well.
    Incentivized
    Read full review
    Support Rating
    Patterson Dental
    No answers on this topic
    WebPT
    Chat is great but often not working or very slow responses. Can't easily talk to a person about issues and emails are very slow to get answered
    Incentivized
    Read full review
    Alternatives Considered
    Patterson Dental
    EagleSoft has more functions and is more user friendly than other dental software. The helpline either online or over the phone is always helpful.
    Incentivized
    Read full review
    WebPT
    WebPT helps with all record keeping, compliance and note taking while therabill helps with making billing easy to perform and track.
    Incentivized
    Read full review
    Return on Investment
    Patterson Dental
    • Eaglesoft has allowed the practices to track patient billing and insurances
    • Eaglesoft allows for bills to be mailed out to the patient
    • Electronic prescription writing saves time
    • Patient scheduling is easy to accomplish through the software
    Incentivized
    Read full review
    WebPT
    • Increased ease with financials year over year
    • easy to track profits
    • easy to track busy seasons
    Incentivized
    Read full review
    ScreenShots