Ease vs. Proliant

If you do not currently have a benefits enrollment platform in your payroll system, Ease is a great option. It is simple to enroll employees and give them access so they can elect their benefits. I found this system especially helpful during open enrollment. From an admin side, the system was simple and easy to use and got the job done!

Incentivized

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Incentivized

• Ease of use
• Videos for training
• It's customizable

Incentivized

• Fantastic customer service!!
• Well implemented products.
• Well rounded choices for all HR needs.

Incentivized

• Some of the connected exterior apps and other services from the Marketplace seem complex.
• Honestly, there's not much that I don't like so it's difficult to come up with cons.

Incentivized

• Improve customer service turn around time for end of year changes/essentials.

Incentivized

I've never had to call support for EaseCentral. Our broker typically handles any questions we have.

Incentivized

I have also used Hello Iris for benefit enrollment. After using Ease, I’d never go back. Ease was so much easier for our associates to use and was much easier to manage from an admin perspective. There were much fewer glitches and or freezes than with Hello Iris. Overall, usability is why we used Ease.

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• Positive. My business increased 35% in 2017.
• Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.

Incentivized

• I've been able to better track PTO and call-outs, as well as tardiness (for those on phones).
• The electronic onboarding has saved so much time and paper

Incentivized