Catalyst, by EBM Software vs. QuickBooks Online Advanced

[Catalyst, by EBM Software] is well suited to track invoices from vendors to get them paid on time to avoid late fees. [Catalyst, by EBM Software] is less appropriate when paying vendor because that is not a function they currently have. If the system was an all in one system that could track and pay your invoices it would be an amazing software.

Incentivized

QuickBooks is a great way to manage your business finances and payroll. Even though there a things that are not perfect the software or product is the best I've experienced for small businesses. I highly recommend QuickBooks Online Advanced. It allows small businesses to manage inventory and utilizing the POS system works for many businesses. I don't have a need for the POS but I have heard good things about it.

Incentivized

• The GUI is easy to navigate on the iPad mini, which we use for charting.
• The options are simple so there is very little room for mistakes.
• Charting is easy and the setup allows for necessary fields that must be completed so charting stays uniform.

Incentivized

• QuickBooks Online Advanced has all that is already in Plus, with the popular ability to track by classes.
• It has a lot of exclusive features. First to mention reporting.
• QuickBooks Online Advanced performes batch invoice import.
• QuickBooks Online Advanced allows custom permissions for individuals.
• A dedicated account team, features for advanced business analytics, accounting employee expenses, other workflow automations and more.

• The browser closes unexpectedly at times when refreshing the page and you get logged out
• The incorrect vendor is chosen by Catalyst a few times
• The Catalyst file is occasionally not placed on time in the folder

Incentivized

• Extremely slow data entry rates for all forms: invoices, sales receipts, POs, bills, bill payments, checks, and deposits. If you are heavy into data entry like this, QB desktop will run circles around QB online.
• Need to refresh browser tabs containing reports, transactions, and reconciliations because they do not automatically update after entering or changing a transaction. This requires you to monitor the app to be sure the information it is giving you is accurate or at least makes sense after you make entries or adjustments.
• Inadequate tablet/phone app -- very limited functions, especially for a business owner.
• A quasi-desktop/cloud interface app for QB Online that in the past caused blue screen errors for me, requiring uninstallation.
• Quality of support varies SIGNIFICANTLY depending on time of year, current onshore or offshore strategy of Intuit, and organization of support delivery.
• Extremely weak support and willingness to stand by their merchant services, in one case causing a month-long delay to receive payment on a check from a regular customer who banked at the same bank as me. And the CEO's office could not resolve either.
• Loyalty to customers and advisor networks has consistently decreased.
• Costs continue to rise, well before our recent inflationary period, roughly doubling in about 5 to 6 years.
• Will sell your employees' salaries to credit monitoring services without your actively taking steps to prevent.
• "Anonymizes" your business' performance data to share with other business owners, including your competitors. It is unclear how much is shared and to what depth. You cannot opt out.
• If you don't know what you are doing, or if your bookkeeper doesn't, you can create one helluva mess.
• Introductory offers for product set-up and advice (from Intuit directly) are weak.
• For implementing QBO you really need training from someone who can work directly with you on your books. This is increasingly true as you move up the ladder of product complexity/function.
• Software look, feel, and feature changes that happen with no real notice of what is coming and its impact on your work flow.

Incentivized

QuickBooks Online Advanced is not like any other accounting software. With how great the software is now, I would definitely renew QuickBooks Online Advanced

Incentivized

Well.... when it works... it's good. When it doesn't it is very frustrating for our staff.

Incentivized

QuickBooks Online Advanced is great and effective. I use it for almost three months and it definitely does their job

Incentivized

The support for Catalyst is great and they are usually within the 48 hour response time. There could be a little quicker upload time for invoices that are submitted. They usually show up until the next day on the system and sometimes gives us a stress on time. Overall, the support is quite good

Incentivized

The online training was easy to follow and understand. The online training gave us the specific instructions to follow

Incentivized

I dont have any

Incentivized

[Catalyst, by EBM Software] is a very easy system to use and is very user friendly. It gives you different ways of researching an invoice and not just one. Catalyst also helps to allow us to research an invoice within seconds and eliminates a lengthy and confusing process. It is a great software for first time users to learn quickly and efficiently.

Incentivized

QuickBooks Desktop provides slightly more features and functionality, at the cost of disk space and the lack of cloud access. We chose the Online version of this software as the accounting and finance staff travel frequently and may access information remotely. QuickBooks provides significantly less features and functionality than Oracle NetSuite, but it comes at a fraction of the cost. As a smaller startup, NetSuite is not affordable for us at this time.

Incentivized

• Catalyst is better than pencil and paper data analysis. But the app can be very frustrating when it's not working the way it did last week.
• The GUI is very simple. Sometimes too simple, like there is no way to go back in and edit SOAP note options.
• New feature roll-outs are mandatory. I understand that no one would opt in to being the guinea pig, but it would be nice if you weren't the first user to try it.
• The integration with billing software has streamlined the billing notes and saved us money over having two separate systems.

Incentivized

• I know where are bank accounts stand all in one place.
• I know who has paid me, who has yet to pay me, and the amount of invoices outstanding and how much I can expect to earn in a month.
• Quickbooks keeps me organized in every aspect of the business.

Incentivized