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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ecomail

    Score10 out of 10
    N/AEcomail is presented as a marketing platform for E-mailing, SMS, Facebook, Instagram and Messenger. It features: - email builder to create email templates - campaign editor - Facebook push campaigns to non-active email audiences - integration with Facebook custom audiences - A/B testing for subject, sender name and content - transactional emails - flexible drag and drop automation builder - discount coupons - RSS product feeds for easy product injection to your…N/A

    HelpCrunch

    Score8.3 out of 10
    N/AAll-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.

    $12

    per month

    Pricing
    EcomailHelpCrunch
    Editions & Modules
    No answers on this topic
    Basic - Live chat
    $12.00
    per month
    Premium - Live chat
    $21.00
    per month
    Basic - Live chat+Emails
    $25.00
    per month
    Premium - Live chat+Emails
    $43.00
    per month
    Offerings
    Pricing Offerings
    EcomailHelpCrunch
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.
    More Pricing Information
    Features
    EcomailHelpCrunch
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Ecomail and HelpCrunch
    Feature
    Ecomail
    8.1
    1 Ratings
    1% above category average
    HelpCrunch
    -
    Ratings
    WYSIWYG email editor10.01 Ratings00 Ratings
    Dynamic content7.01 Ratings00 Ratings
    Ability to test dynamic content5.01 Ratings00 Ratings
    A/B testing8.01 Ratings00 Ratings
    Mobile optimization10.01 Ratings00 Ratings
    Email deliverability reporting9.01 Ratings00 Ratings
    List management8.01 Ratings00 Ratings
    Triggered drip sequences8.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ecomail and HelpCrunch
    Feature
    Ecomail
    5.5
    1 Ratings
    32% below category average
    HelpCrunch
    -
    Ratings
    Dashboards3.01 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Ecomail and HelpCrunch
    Feature
    Ecomail
    8.7
    1 Ratings
    6% above category average
    HelpCrunch
    -
    Ratings
    Link Tracking9.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews10.01 Ratings00 Ratings
    Best Alternatives
    EcomailHelpCrunch
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    Mad Mimi
    Score10 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EcomailHelpCrunch
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    EcomailHelpCrunch
    Likelihood to Recommend
    Ecomail.app
    If you are looking for a really simple to use and at the same time highly effective email marketing platform with email automation capabilities this is a really well-rounded choice if combined with other solutions. Pricing is really reasonable too.
    Incentivized
    Read full review
    HelpCrunch
    Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific.
    Incentivized
    Read full review
    Pros
    Ecomail.app
    • Email marketing
    • Email marketing automation
    • Implementation & user interface
    Incentivized
    Read full review
    HelpCrunch
    • Fastest time to market - set up the application fast and easy.
    • The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity.
    • Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience.
    Read full review
    Cons
    Ecomail.app
    • Customer tracking
    • Banners & popups
    • Data analytics
    Incentivized
    Read full review
    HelpCrunch
    • Not found any so far
    Read full review
    Usability
    Ecomail.app
    I was able to learn to use it within days. I am also able to teach my clients to use the platform really quickly.
    Incentivized
    Read full review
    HelpCrunch
    No answers on this topic
    Support Rating
    Ecomail.app
    No answers on this topic
    HelpCrunch
    Always available, very knowledgeable, faster resolution.
    Read full review
    Alternatives Considered
    Ecomail.app
    SALESmanago overpromises and underdelivers. Bloomreach is a great platform, but not suitable for smaller clients because of the pricing. Ecomail delivers everything that they promise you and they do it really well. In the field of marketing automation or email platforms, it is widespread that the solutions promise way too much and are not able to deliver (reliability, ease of use, functionality etc.)
    Incentivized
    Read full review
    HelpCrunch
    HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
    Read full review
    Return on Investment
    Ecomail.app
    • Great price compared to other solutions
    • Easy to learn to use
    • It works as described
    Incentivized
    Read full review
    HelpCrunch
    • Great price point.
    • Effective self service platform.
    • Good alerting solution.
    Incentivized
    Read full review
    ScreenShots

    Ecomail Screenshots

    Screenshot of DashboardScreenshot of Campaign reportScreenshot of Automation builderScreenshot of Campaign wizardScreenshot of Template editorScreenshot of Contacts overview

    HelpCrunch Screenshots

    Screenshot of HelpCrunch - Main chat dashboardScreenshot of HelpCrunch - auto messagesScreenshot of HelpCrunch - setting up trigger rules for new auto message