ecomdash vs. IBM Sterling Order Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ecomdash
Score 8.6 out of 10
N/A
ecomdash is a cloud-based inventory management solution that aims help online retailers save time and money, improve profit margins and optimize inventory control. This solution includes several web-based tools that are designed to make managing an e-commerce business simple and efficient.N/A
IBM Sterling Order Management
Score 8.0 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Pricing
ecomdashIBM Sterling Order Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ecomdashIBM Sterling Order Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$50 No setup fee
Additional DetailsEcomdash starts at $50/Month.
More Pricing Information
Community Pulse
ecomdashIBM Sterling Order Management
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User Ratings
ecomdashIBM Sterling Order Management
Likelihood to Recommend
8.6
(3 ratings)
7.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(3 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
ecomdashIBM Sterling Order Management
Likelihood to Recommend
Ecomdash
It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.
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IBM
It's perfect for medium to large retailers
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Pros
Ecomdash
  • Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
  • Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
  • Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.
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IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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Cons
Ecomdash
  • User interface. The whole thing feels clunky.
  • Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.
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IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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Likelihood to Renew
Ecomdash
No answers on this topic
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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Support Rating
Ecomdash
eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
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IBM
No answers on this topic
Alternatives Considered
Ecomdash
I have not had first hand experience with inventory management software like ecomdash.
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IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
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Return on Investment
Ecomdash
  • Allowed us to keep inventory in sync across multiple platforms preventing overselling.
  • Allowed us to sync inventory from multiple warehouses.
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IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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ScreenShots

ecomdash Screenshots

Screenshot of Manage sales orders from multiple channels within the ecomdash platform.Screenshot of List your products to multiple storefronts and marketplaces with our listing management software.Screenshot of Dashboard offers a birds-eye view of your business's health.