What users are saying about
3 Ratings
3 Ratings
3 Ratings
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Score 8.5 out of 100
3 Ratings
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Score 6 out of 100

Likelihood to Recommend

ecomdash

It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point.It may not be well suit for large organizations.
Anonymous | TrustRadius Reviewer

inkFrog

Inkfrog is a useful upload tool for adding stock from your website to eBay and now also to Amazon, although we don't sell via the latter and we only list to eBay UK. I think it works better as an upload tool than an all-in-one eBay shop management tool and some tasks are easier to do directly on eBay itself. eBay also offers insights - such as offering trending prices - that Inkfrog doesn't. However it is useful in terms of being able to bulk adjust item pricing to include the cost of eBay selling fees. Inkfrog is probably ideal if you have a recognisable product to sell - with our offering it struggles with mapping shop categories (we use lots of sub and sub-sub-categories). Certain listing capabilities cannot be reproduced, such as quantity discounts, and I've never got to grips with mapping products with options and variations, so a lot is left out of our full inventory. Ultimately you will still need to find some time in your day to manage your eBay store - Inkfrog is not 100% reliable sometimes. Inkfrog will also take some of your time and a lot of patience, but ultimately is a huge timesaver for uploading products so it is worthwhile.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

ecomdash
inkFrog
8.3
Product catalog & listings
ecomdash
inkFrog
9.0
Product management
ecomdash
inkFrog
6.7
Bulk product upload
ecomdash
inkFrog
8.8
Branding
ecomdash
inkFrog
9.0
Mobile storefront
ecomdash
inkFrog
9.5
Product variations
ecomdash
inkFrog
5.7
Website integration
ecomdash
inkFrog
7.5
Visual customization
ecomdash
inkFrog
8.7
CMS
ecomdash
inkFrog
10.0

Online Shopping Cart

ecomdash
inkFrog
9.0
Checkout user experience
ecomdash
inkFrog
9.0

Online Payment System

ecomdash
inkFrog
9.5
eCommerce security
ecomdash
inkFrog
9.5

eCommerce Marketing

ecomdash
inkFrog
7.8
Promotions & discounts
ecomdash
inkFrog
5.4
Personalized recommendations
ecomdash
inkFrog
9.0
SEO
ecomdash
inkFrog
9.0

eCommerce Business Management

ecomdash
inkFrog
6.5
Multi-site management
ecomdash
inkFrog
5.0
Order processing
ecomdash
inkFrog
4.9
Inventory management
ecomdash
inkFrog
5.4
Shipping
ecomdash
inkFrog
7.2
Custom functionality
ecomdash
inkFrog
10.0

Pros

ecomdash

  • Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
  • Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
  • Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.
Sander Kallshian | TrustRadius Reviewer

inkFrog

  • inkFrog handles product variants really well. Their platform pulls the SKUs and information directly from BigCommerce and then lets me easily customize each variant with different pictures which is really helpful.
  • It also makes adding multiple listings very easy. Since it imports the item specifics and description directly from BigCommerce I don't have to go through each listing one by one and I can just bulk upload our products onto eBay.
  • inkFrog also lets me set different templates for shipping, or profiles from different items and then I can apply those in bulk to items which saves a huge amount of time since I don't have to go through every item and change specifics.
Nick Hunter | TrustRadius Reviewer

Cons

ecomdash

  • User interface. The whole thing feels clunky.
  • Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.
Anonymous | TrustRadius Reviewer

inkFrog

  • The pre-built themes are really bad. Thankfully we don't have to use them and created our own.
  • The other issue regarding these themes is that they are locked behind a paywall and are a premium feature; subpar themes should not be charged to consumers.
  • InkFrog also connects with other marketplaces that we also sell on, such as Amazon. Unfortunately, it does not work as well with other marketplaces as it does with eBay, which is a shame since we would prefer to have it all in one place.
Anonymous | TrustRadius Reviewer

Support Rating

ecomdash

ecomdash 10.0
Based on 1 answer
eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
Sander Kallshian | TrustRadius Reviewer

inkFrog

No score
No answers yet
No answers on this topic

Alternatives Considered

ecomdash

I have not had first hand experience with inventory management software like ecomdash.
Anonymous | TrustRadius Reviewer

inkFrog

We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.
Anonymous | TrustRadius Reviewer

Return on Investment

ecomdash

  • Allowed us to keep inventory in sync across multiple platforms preventing overselling.
  • Allowed us to sync inventory from multiple warehouses.
Anonymous | TrustRadius Reviewer

inkFrog

  • Overall inkFrog has had a positive impact. It has really freed up huge amounts of time that would be normally spent manually managing eBay listings one by one.
  • It also has had a very positive impact by using the inventory management which again frees up huge amounts of time since I don't have to go through and manually manage all of our listings. We also do not oversell items anymore which is a giant plus.
  • inkFrog's template customization has also really really helped by making our listings much more aesthetically pleasing and more professional looking which builds a lot of trust with our eBay customers.
Nick Hunter | TrustRadius Reviewer

Screenshots

Pricing Details

ecomdash

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$50

inkFrog

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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