What users are saying about
3 Ratings
3 Ratings
3 Ratings
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Score 8.6 out of 100
3 Ratings
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Score 5.9 out of 100

Feature Set Ratings

    Online Storefront

    ecomdash

    Feature Set Not Supported
    N/A
    8.3

    inkFrog

    83%
    inkFrog ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Product management

    N/A
    0 Ratings
    6.5
    65%
    3 Ratings

    Bulk product upload

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    Branding

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Mobile storefront

    N/A
    0 Ratings
    9.6
    96%
    2 Ratings

    Product variations

    N/A
    0 Ratings
    5.5
    55%
    3 Ratings

    Website integration

    N/A
    0 Ratings
    7.4
    74%
    3 Ratings

    Visual customization

    N/A
    0 Ratings
    8.7
    87%
    3 Ratings

    CMS

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Online Shopping Cart

    ecomdash

    Feature Set Not Supported
    N/A
    9.0

    inkFrog

    90%
    inkFrog ranks higher in 1/1 features

    Checkout user experience

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Online Payment System

    ecomdash

    Feature Set Not Supported
    N/A
    9.4

    inkFrog

    94%
    inkFrog ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    9.4
    94%
    2 Ratings

    eCommerce Marketing

    ecomdash

    Feature Set Not Supported
    N/A
    7.8

    inkFrog

    78%
    inkFrog ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    5.4
    54%
    2 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    SEO

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    eCommerce Business Management

    ecomdash

    Feature Set Not Supported
    N/A
    6.4

    inkFrog

    64%
    inkFrog ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Order processing

    N/A
    0 Ratings
    4.7
    47%
    3 Ratings

    Inventory management

    N/A
    0 Ratings
    5.2
    52%
    3 Ratings

    Shipping

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Custom functionality

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • ecomdash is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.6

    ecomdash

    86%
    3 Ratings
    5.9

    inkFrog

    59%
    3 Ratings

    Support Rating

    10.0

    ecomdash

    100%
    2 Ratings

    inkFrog

    N/A
    0 Ratings

    Likelihood to Recommend

    Ecomdash

    It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.
    Read full review

    inkFrog, Inc.

    Inkfrog is a useful upload tool for adding stock from your website to eBay and now also to Amazon, although we don't sell via the latter and we only list to eBay UK. I think it works better as an upload tool than an all-in-one eBay shop management tool and some tasks are easier to do directly on eBay itself. eBay also offers insights - such as offering trending prices - that Inkfrog doesn't. However it is useful in terms of being able to bulk adjust item pricing to include the cost of eBay selling fees. Inkfrog is probably ideal if you have a recognisable product to sell - with our offering it struggles with mapping shop categories (we use lots of sub and sub-sub-categories). Certain listing capabilities cannot be reproduced, such as quantity discounts, and I've never got to grips with mapping products with options and variations, so a lot is left out of our full inventory. Ultimately you will still need to find some time in your day to manage your eBay store - Inkfrog is not 100% reliable sometimes. Inkfrog will also take some of your time and a lot of patience, but ultimately is a huge timesaver for uploading products so it is worthwhile.
    Read full review

    Pros

    Ecomdash

    • Multi-channel inventory sync: automatic depletion and restoration of inventory with sales and refunds, syncing back to all your channels.
    • Sales order and purchase order management: keep track of things you buy and sell while simultaneously keeping your inventory accurate.
    • Custom upload and export formats: you can make ecomdash work with almost any platform by creating your own formats to upload or export your data.
    Read full review

    inkFrog, Inc.

    • inkFrog handles product variants really well. Their platform pulls the SKUs and information directly from BigCommerce and then lets me easily customize each variant with different pictures which is really helpful.
    • It also makes adding multiple listings very easy. Since it imports the item specifics and description directly from BigCommerce I don't have to go through each listing one by one and I can just bulk upload our products onto eBay.
    • inkFrog also lets me set different templates for shipping, or profiles from different items and then I can apply those in bulk to items which saves a huge amount of time since I don't have to go through every item and change specifics.
    Read full review

    Cons

    Ecomdash

    • User interface. The whole thing feels clunky.
    • Knowledge-base. Their searchable knowledge base isn't really all that helpful. It feels like it was written as an afterthought.
    Read full review

    inkFrog, Inc.

    • The pre-built themes are really bad. Thankfully we don't have to use them and created our own.
    • The other issue regarding these themes is that they are locked behind a paywall and are a premium feature; subpar themes should not be charged to consumers.
    • InkFrog also connects with other marketplaces that we also sell on, such as Amazon. Unfortunately, it does not work as well with other marketplaces as it does with eBay, which is a shame since we would prefer to have it all in one place.
    Read full review

    Pricing Details

    ecomdash

    Starting Price

    Editions & Modules

    ecomdash editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $50

      Additional Details

      Ecomdash starts at $50/Month.

      inkFrog

      Starting Price

      Editions & Modules

      inkFrog editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        Ecomdash

        eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
        Read full review

        inkFrog, Inc.

        No answers on this topic

        Alternatives Considered

        Ecomdash

        I have not had first hand experience with inventory management software like ecomdash.
        Read full review

        inkFrog, Inc.

        We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.
        Read full review

        Return on Investment

        Ecomdash

        • Allowed us to keep inventory in sync across multiple platforms preventing overselling.
        • Allowed us to sync inventory from multiple warehouses.
        Read full review

        inkFrog, Inc.

        • Overall inkFrog has had a positive impact. It has really freed up huge amounts of time that would be normally spent manually managing eBay listings one by one.
        • It also has had a very positive impact by using the inventory management which again frees up huge amounts of time since I don't have to go through and manually manage all of our listings. We also do not oversell items anymore which is a giant plus.
        • inkFrog's template customization has also really really helped by making our listings much more aesthetically pleasing and more professional looking which builds a lot of trust with our eBay customers.
        Read full review

        Screenshots

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