InkFrog a great tool for a company expanding their eBay store
July 26, 2019

InkFrog a great tool for a company expanding their eBay store

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with inkFrog

InkFrog is used by all of our small staff of marketing and IT personnel. The business problem it addresses is an inventory management/ order tracking/ and scheduling system for eBay, one of the online marketplaces we sell on. Ebay used to have a tool called turbolister that accomplished all of this, but this was discontinued a few years ago, and thankfully we discovered inkFrog, which does what turbolister did and more.
  • InkFrog allows us to see the total number of products we have uploaded as listings on eBay, something that is surprisingly hard to find on eBay itself.
  • InkFrog allows us to easily schedule when an item goes live on eBay, via auctiono or a permanent listing.
  • InkFrog allows us to keep track of our inventory and how many times we have sold on eBay as well.
  • It's very easy to navigate.
  • The pre-built themes are really bad. Thankfully we don't have to use them and created our own.
  • The other issue regarding these themes is that they are locked behind a paywall and are a premium feature; subpar themes should not be charged to consumers.
  • InkFrog also connects with other marketplaces that we also sell on, such as Amazon. Unfortunately, it does not work as well with other marketplaces as it does with eBay, which is a shame since we would prefer to have it all in one place.
  • InkFrog had a positive effect on our management of eBay, which was a large hassle to deal with via just their eBay store.
  • InkFrog also gave us a good ROI in terms of its pricing structure, which is very affordable
  • InkFrog has given us the freedom that comes with scheduling listings for future dates. That way we don't have to be glued to eBay all day.
We used to use the eBay store and turbolister in the past for our eBay listings. InkFrog stacks much better than just the basic eBay store, which opened up our business to save a large amount of time as our eBay store keeps growing. We have also used quite a few other inventory solutions, and we hope that inkFrog opens their tool up so we can use it on marketplaces other than just eBay.
I would recommend inkFrog to a colleague without a doubt if they are able to fit into two criteria:
1) Do you only need a tool to manage your eBay store?
2) Can you make your own themes or hire someone to do so?
These two issues truly do hold inkFrog back because as an eBay tool it works very well, but we had to hire someone to make a better custom theme for us, and inkFrog did not work well on other marketplaces.

inkFrog Feature Ratings

Product catalog & listings
9
Product management
10
Bulk product upload
10
Branding
9
Mobile storefront
10
Product variations
9
Website integration
9
Visual customization
9
CMS
10
eCommerce security
9
Promotions & discounts
9
Personalized recommendations
9
SEO
9
Multi-site management
5
Order processing
8
Inventory management
9
Shipping
9
Custom functionality
10