ecomdash is a cloud-based inventory management solution that aims help online retailers save time and money, improve profit margins and optimize inventory control. This solution includes several web-based tools that are designed to make managing an e-commerce business simple and efficient.
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Ordoro
Score 9.4 out of 10
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Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing lists and shipping labels, sync inventory levels, manage dropshipping, manage customers, manage suppliers etc.
It would be well suited for a business that is just starting out with inventory management and sells on multiple channels. They are a growing company that is constantly changing and making improvements. I don't think there is another competitor out there that can offer the same features at their price point. It may not be well suit for large organizations.
Ordoro is ideal for a company with multiple websites and/or sales channels that does both in-house shipping and has orders drop-shipped. Ordoro keeps orders and inventory in one central location, so you can manage orders, inventory, vendors, shipping, etc., all from one location. Creating and printing shipping labels is fast and simple. Ordoro's PO features and drop-ship integration with vendors has saved us a ton of time and hassle.
Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.
eComdash always answers our questions, and they have a call-back system to speak on the phone which is very convenient. The people there actually understand the complexities of the software and understand our problems when we explain them. Things get solved quickly and we feel like they care about the speed of the resolution.
In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
Other solutions may be more advanced or complete for certain tasks, however they are either more expensive or otherwise cover only partial operational requirements. For example, you may find a superior solution for inventory or fulfillment management, which will force you to work in two or more different systems, In addition the total cost will be usually more than you would pay for Ordoro. Some systems may be more complete than Ordoro, but at the same time too expensive for most small business. Ordoro has excellent customer service, superior to many similar, cost-effective, solutions.
