Ecwid by Lightspeed vs. Rymera Wholesale Suite

Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.

Incentivized

This plugin is great for a growing business that needs to move away from taking orders manually, but is also fully functional and comprehensive for businesses with larger wholesale revenue streams

• Clarity - there has been very little confusion and need to reach out to Customer Support for help
• Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
• Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.

• Easy to use order form

• Recurring billing - ability to bill subscription customers without having to go to my payment gateway
• Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
• Expensive customization - if you want to customize anything, it is very expensive

• Product Table for admins to update wholesale, cost and retail pricing on 1 screen. Would be more efficient and not having to open each product to update pricing.
• Product table to show percentage discount to wholesale users next to the price
• Product table column to show profit the wholesale user could make if MSRP price is set or sold at retail price.
• Product table to show more modern add to cart popup
• Product table to allow more customisation, like font size, font style
• Product table to allow to style add to cart button, like rounded edges, wire button, etc.
• Allow users to select product table background color
• Registration Form fields, please add the delivery address fields and checkbox to use physical address as delivery address
• Registration form, also allows user to change the text the end-user sees of the standard field names like STATE, not all countries have states, but have also have Provinces.
• Checkout screen, the users can manipulate and change the minimum order requirements after entering the checkout screen. No validation happening here?

The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.

Incentivized

I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.

Always available. Very reliable

Good overall performance both in desktop and mobile

I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.

After 6 years using the product, I never had any issue with the support. The team is always nice and knowledgeable.

Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate

We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.

Incentivized

I've tried several wholesale plugins and always cancelled my subscription and gotten our money back. This is the first wholesale plugin we've stuck with. It's so easy and functional

Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services

• We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
• It can be implemented quickly for basic online stores.
• Once the system is configured, ROI will dramatically go up.

Incentivized

• We are still setting up, our wholesale side store is opening next week, very excited, will only then know if it works well.