Ecwid Reviews

4 Ratings
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Score 5.8 out of 100

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Reviews (1-2 of 2)

John Beveridge | TrustRadius Reviewer
October 30, 2019

Ecwid Review

Score 4 out of 10
Vetted Review
Verified User
Review Source
Hi Alan, we are embarking on a new business venture that will run alongside our main company, and one of our appointed web developers proposed the use of Ecwid. The division is called ProAct-Retail and they will focus on the online retail market for various product lines intended to be sold across South Africa initially.
  • Bulk Product Import works well.
  • Product pages are easily updated.
  • The available payment methods are relatively easy to configure.
  • In my experience, there is an issue with Ecwid's ability to enable customization of our specific Shipping requirements. In South Africa, we have to be very mindful of the associated costs for online shoppers. We cannot do the required level of customization in Ecwid that we need to offer potential clients the best service and online shopping experience.
  • The available store front design templates are very limited.
  • I have had to move to another platform that will allow for customization of the shipping process together with our integrated shipping partner company in South Africa. (MDS Collivery).
Ecwid is well suited for clients that do not require further customization to the existing platform. We need more flexibility to configure the available options. Although one can use the basic design templates available, it's not sufficient.
Ecwid does also a plugin to WordPress, so this is quite a good option.
Read John Beveridge's full review
Miles Szkoda | TrustRadius Reviewer
August 03, 2018

An Extensively Customizeable eCommerce Solution For Any Size Business

Score 10 out of 10
Vetted Review
Verified User
Review Source
Ecwid is being used by one of our sister companies to manage the entire eCommerce portion of their business. It is being used as the shopping portion of their website to allow consumers to purchase the good they are selling, to manage orders, and to calculate and manage shipping for the products.

Ecwid was the only solution that allowed us to utilize our payment processing platform and sell our specific set of goods, which was the main business problem it addressed.
  • Ecwid is extremely easy to use. I was able to give login credentials to an employee with very limited website experience and they were able to login and figure out how to use and manage Ecwid.
  • Ecwid has a lot of customization available. We were able to evolve and grow our Ecwid store as designs on our website have changed over time to allow them to be similar very easily and quickly.
  • The Ecwid pricing is very reasonable. We are able to manage all our products and eCommerce business through Ecwid at a cost that is an insignificant portion of our revenue.
  • Ecwid may have too many features and functions for basic users like us. The level of customization and features available are extensive and it can be confusing at time. Perhaps a more basic configuration option could be available along with an advanced version.
  • I would like to be able to create a storefront on Ecwid beyond the free level without having to pay for it until we are ready to launch the site live. Right now if you want to add over 10 products you have to upgrade to a higher level, even if you are still developing the site and not having any visitors.
Ecwid is a great product for anyone who needs an eCommerce portal or an entire eCommerce website. We use it more as the cart/portal for our visitors to buy things from our website, but if needed we could definitely use Ecwid to replace our entire website as it allows you to add multiple pages and be more than just a store.

I don't think there are any negatives I would point out here. Ecwid is for eCommerce sites and it does well as both a full site and as just a storefront portion of a site.
Read Miles Szkoda's full review

Ecwid Scorecard Summary

Feature Scorecard Summary

Product catalog & listings (2)
6.4
Product management (2)
6.4
Bulk product upload (1)
8
Branding (2)
5.6
Mobile storefront (2)
5.6
Product variations (2)
5.6
Website integration (2)
4.7
Visual customization (2)
4.7
Abandoned cart recovery (2)
8.2
Checkout user experience (2)
6.4
eCommerce security (2)
6.4
Promotions & discounts (2)
5.6
Personalized recommendations (1)
5
SEO (1)
5
Order processing (2)
6.4
Inventory management (1)
6
Shipping (2)
2.0
Custom functionality (2)
2.0

About Ecwid

The vendor provides Ecwid as a hosted cloud commerce platform used by over 1.6 million merchants in 175 countries, 50 languages and they state will offer an easy way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, users get features to start selling online in minutes, allowing them to embed into any web presence and market, merchandise and sell products and services from multiple online stores with mobile management and point-of-sale integration, anywhere at any time.
Categories:  eCommerce

Ecwid Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Does not have featureCMS
Has featureCustomer service tools
Online Shopping Cart Features
Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Has featureIntegration with Amazon
Has featureIntegration with eBay
Has featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Has featureSingle-click checkout
Has featureeCommerce security
Does not have featureCredit card transaction fee
Does not have featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Does not have featureMulti-site management
Has featureOrder processing
Has featureInventory management
Has featureAccounting
Has featureShipping
Has featureCustom functionality
Additional Features
Has featureThe ability to sell on multiple platforms at the same time
Has featureLanguage Detection – Ecwid’s storefront is translated into 45 different languages
Has featureDedicated native mobile app for every Ecwid customer
Has featureEcwid for iOS and Android to manage the store from your mobile device
Has featurePOS integration with Square and Vend

Ecwid Screenshots

Ecwid Integrations

Ecwid Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Free$0
Venture$15
Business$35
Unlimited$99

Ecwid Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email

Ecwid Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:All countries
Supported Languages: Albanian, Arabic, Armenian, Basque, Belarusian, Bulgarian, Catalan, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Mongolian, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Ukrainian, Vietnamese, Welsh, German, Thai, Turkish