An Extensively Customizeable eCommerce Solution For Any Size Business
August 03, 2018

An Extensively Customizeable eCommerce Solution For Any Size Business

Miles Szkoda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Venture

Overall Satisfaction with Ecwid

Ecwid is being used by one of our sister companies to manage the entire eCommerce portion of their business. It is being used as the shopping portion of their website to allow consumers to purchase the good they are selling, to manage orders, and to calculate and manage shipping for the products.

Ecwid was the only solution that allowed us to utilize our payment processing platform and sell our specific set of goods, which was the main business problem it addressed.
  • Ecwid is extremely easy to use. I was able to give login credentials to an employee with very limited website experience and they were able to login and figure out how to use and manage Ecwid.
  • Ecwid has a lot of customization available. We were able to evolve and grow our Ecwid store as designs on our website have changed over time to allow them to be similar very easily and quickly.
  • The Ecwid pricing is very reasonable. We are able to manage all our products and eCommerce business through Ecwid at a cost that is an insignificant portion of our revenue.
  • Ecwid may have too many features and functions for basic users like us. The level of customization and features available are extensive and it can be confusing at time. Perhaps a more basic configuration option could be available along with an advanced version.
  • I would like to be able to create a storefront on Ecwid beyond the free level without having to pay for it until we are ready to launch the site live. Right now if you want to add over 10 products you have to upgrade to a higher level, even if you are still developing the site and not having any visitors.
  • Ecwid has positively impacted our ROI because it provides a very secure platform which allows us to easily certify our PCI Compliance requirements as they are a Tier 1 PCI Certified company so we can be confident they have the right security systems in place which is important to our customers.
We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors.

Ecwid had no such restrictions and were happy to confirm that for us.
Ecwid is a great product for anyone who needs an eCommerce portal or an entire eCommerce website. We use it more as the cart/portal for our visitors to buy things from our website, but if needed we could definitely use Ecwid to replace our entire website as it allows you to add multiple pages and be more than just a store.

I don't think there are any negatives I would point out here. Ecwid is for eCommerce sites and it does well as both a full site and as just a storefront portion of a site.

Ecwid Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
Not Rated
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
Not Rated
SEO
Not Rated
Order processing
10
Inventory management
Not Rated
Shipping
10
Custom functionality
10