Egnyte vs. ManageEngine ADAudit Plus vs. MetricStream Platform

Egynte is best suited for companies that SharePoint is not the best fit for. This includes managers unfamiliar with SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense. SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to SharePoint already and do not have a ton of files or granular sharing and security needs

ManageEngine is mostly a "check the box" solution for SIEM systems. We needed something that satisfied our customer and was cost-effective. I would highly rate the system on "worth what paid for". Support is eager to please and prompt. My only issue is that it's mostly based outside the US with helpful, but non-native speakers so it's hard to understand them. I wish they would spring for better help "phone lines" so I'm not dealing with difficult to understand and unclear speakers.

Incentivized

MetricStream is well suited for when you need to pull a report into Excel for further analysis. It is not good for when information needs to be entered as this is all done manually by analysts and managers. If we can implement a way to take parts of uploaded documents and have the system automatically enter the information in the designated fields in MetricStream, it would cut out lots of manual work for our department.

Incentivized

• Sharing files externally with passwords, link expiration and granular control of permissions
• File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
• Implements 2FA for secure access

• ManageEngine ADAudit Plus changes for user and group management can be looked up in builtin reports
• You can build your own reports based on almost every logic you can think of
• You have the ability to create alerts based on logic and filters and sendout custom alerts to email, SMS or other means.
• First you need to understand the basics of the software, after that the software itself is very helpfull in configuring specific items.
• I really love the support that ManageEngine is giving the customer, for all questions I use the chat on their website. This is for me the best remote support I ever saw, and I saw a lot in my 20 years of experience in IT.

Incentivized

• Easy to navigate.

Incentivized

• The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
• While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
• Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.

Incentivized

• In earlier releases there were quite a few bugs and performance issues. These have since been resolved.
• When integrated with the Log360 Suite, it can be confusing on whether EventLog Analyzer or ADAudit Plus are "managing"/"Ingesting" the data from a given endpoint.

Incentivized

• Speed/efficiency.
• Missing functionality: Uploading documents (Excel sheets) into MetricStream and being able to pull information from that form into the program.
• Improve number of outages and time that it is out for.

Incentivized

We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.

Incentivized

It works great for everything we need and use. Any issues in the software are pretty easy to resolve with tech support. And they are very responsive to resolving issues. Even ones where a fix/patch are required. At present, the software does everything we need it to for compliance, audit, and account review.

Incentivized

Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.

Incentivized

ADAudit with its cloud and on prem install option allows any organization to get in on AD report management. Whether you need to report internally only for for external audit controls its a great tool with flexibility to handle most any user or group report capability. Since this also includes m365 integration it enables IT pros to administer usage, license, cost control and permission access to most anything in Microsoft's portfolio. Its a great tool all around for AD integrated access needs.

Incentivized

uptime good

Incentivized

Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.

Incentivized

Integration/overlap between products could be improved

Incentivized

I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.

Incentivized

The attention to cases or situations with the tool has been exceptional. being able to count on the manufacturer either by mail, call or chat. generate cases directly from the application allows you to have personalized support in order to solve problems that has been able to appear.

Incentivized

knowledgable and prompt response

Incentivized

The remote setup team helped when i needed it and setup weas very straight forward and easy. The advanced setup for an external db and customizations for our latest version AD environment went pretty easy once they found documentation on customization.

Incentivized

At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.

Incentivized

In terms of features, ADAudit Plus offers a comprehensive set of features for monitoring and auditing Active Directory, including real-time alerts, detailed reports, and user behavior analytics. The platform also offers support for multiple platforms, including Windows, UNIX, and Linux, as well as integration with other ManageEngine tools.

Incentivized

Archer is more risk-management-friendly in that it has a better interface and more room to conduct risk-related tasks and pull reports.

Incentivized

updates are effective and system is reliable

Incentivized

• Allows us to easily communicate important data securely with other offices (not just sending via email)
• It allows everyone in our office to be working on the same information at the same time
• It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.

Incentivized

• Positive impact- instead of paying an external source to do reports manually, ManageEngine has provided this in just a few clicks of a button
• Positive Impact- Less disruption to staff in gathering data for important occurrences
• Positive impact- full visibility into real time information , alerts etc.

• It keeps records of all of our vendors and the corresponding documents.
• Other departments can access information on vendors.

Incentivized