ElaBoard was an online whiteboard platform for distributed team collaboration. The platform's limitless working canvas facilitates its more than 5M users to lead engaging workshops and meetings, innovate products, and brainstorm conceptions. The product is discontinued.
N/A
Fuze
Score8.2 out of 10
Enterprise companies (1,001+ employees)
Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.
$15
per month
Pricing
ElaBoard (discontinued)
Fuze
Editions & Modules
No answers on this topic
US Outbound
$0.02
Per Minute
Fuze Meetings
$15
Per User/Per Month
Offerings
Pricing Offerings
ElaBoard (discontinued)
Fuze
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
A 14 day free trial is available so you can try Elaboard before you buy. Elaboard has 4 pricing editions, ranging from $7 to $40 per user per month.
ElaBoard is particularly well-suited for creating engaging visuals for presentations, bulletin boards, and classroom door decorations. It is also great for managing projects and providing resources to help users collaborate more easily. Additionally, ElaBoard is great for quickly creating and sharing documents and materials with other users.When it comes to more complex tasks, such as creating animations and transitions, ElaBoard may not be the best option. Additionally, ElaBoard does not offer many customization options, making it difficult to create unique visuals that capture the user's desired look and feel. Finally, ElaBoard's search and filtering tools could be improved, as it can be difficult to quickly find the materials needed for a project.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fuze has way more capability than we need for our small office so it might be best suited for large installations, call centers, and complex environments. Our office is small and our needs [are] minimal, so when we need support we are challenged to understand the support person due to our lack of technical sophistication. We sometimes feel like we should switch to a solution more geared for consumers or SOHO. Nevertheless, Fuze provides reliable service at [a] reasonable cost that meets our needs, and because support is rarely needed we are happy with them most of the time, i.e. when support isn't needed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It provides a number of tools, such as a calendar, task lists, frameworks, tracking charts, shares, real-time notifications, and more.
It allows us to create projects, share files, have real-time conversations and keep up with the activity of other team members.
Analysis tools include interactive charts, pivot tables, performance and resource usage reports, and more. These tools allow users to gain a deep understanding of the results of their projects.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support Team - the best I have ever worked with. They help 24/7 on any issue I could come across. Usually it is an item I could fix myself and they fix it and show me how to fix the same issue if I have it in the future.
Contact Center - We do Commercial Collections involving Sales and Collections. We have 50 people on the phone at one time. Contact Center lets a Manager listen live and gives help if the rep needs help selling or collecting.
Pandemic 2020 - without Fuze we would have been unable to work for 3 months. They saved our "rears" since we already had all their services up and running for years.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We give ElaBoard a 10 out of 10 rating because it has proven to be an invaluable tool for our organization. ElaBoard has allowed us to easily set and track our goals, collaborate with cross-functional teams, manage our budget, forecast our expenses, develop successful products, and track progress on various projects. Additionally, ElaBoard has enabled us to quickly and easily visualize complex data sets, create custom workflows, and create presentation-style slideshows. These features, along with ElaBoard's intuitive user interface and responsive customer support team, make it an ideal choice for our organization and make us confident that it will continue to provide the features and functionality we need in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fuze is a solid application that is a great asset to the business for our sales staff to make daily calls to clients and candidates. Managers can monitor call data and times to keep up to date with team performance, as well as monitor calls for users on their team. The Fuze/MS Teams integration is an exciting prospect that would be very beneficial to us as a business, for seamless integration between the 2 platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I gave ElaBoard an 8 rating for its overall usability because it provides an intuitive and user-friendly platform for teams to collaborate on a variety of tasks. The kindergarten management system was a great addition, as it allowed us to keep track of the kids inside the home or in the kindergarten. Additionally, the library of educational resources and games was also very useful. Furthermore, the platform is easy to set up and navigate, and the customer service team is responsive and helpful. Overall, ElaBoard makes it easy for teams to work together and efficiently get things done.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fuze was built with the end-user in mind. It was built to have a common interface on mobile and desktop. Fuze Web is new, and it also has the exact same interface as the desktop and mobile, and they are still working on the ability to make phone calls from the browser itself, currently it can do meetings just fine. Everything about Fuze was built with the end-user in mind.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I gave ElaBoard a rating of 9 out of 10 for availability because it is designed to be extremely reliable, and it is backed by a team of experienced engineers and administrators who are dedicated to ensuring the product is available whenever it is needed. Additionally, ElaBoard has multiple layers of redundancy and failover built into the system to ensure that there are no single points of failure and that the system remains available even in the event of an unexpected outage. Furthermore, ElaBoard's servers are regularly monitored and maintained to ensure that the system is running optimally.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We've had a few outages over the past year. More than other vendors I've used. They usually have outages fixed within an hour. The downside is they do not provide root cause of outages. If they do at takes them at least a month to get it to you
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I gave ElaBoard a rating of 9 out of 10 for performance because it is designed to be extremely fast, and it is optimized for both speed and efficiency. Pages on the platform load quickly, and reports tend to complete in a reasonable amount of time, given their complexity. Additionally, ElaBoard is designed to be light on resources, so it doesn't slow down other software or systems it might be integrated with. Furthermore, ElaBoard's servers are regularly monitored and maintained to ensure that the system is running optimally.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Since Fuze runs across multiple devices and platforms they really strived to make a lightweight interface that is optimized for phone calls, chat, and collaboration. The web client loads fast, the chat is always up-to-date, phone calls arrive on-time. The desktop client is the most feature rich and basically it just adds desktop sharing functionality as well as VoIP for calling, and the mobile client doesn't consume a lot of battery, and it stays running to get phone calls, chats, and can do meetings over Wifi, Cellular Data, or Cellular voice.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I give ElaBoard an 8 out of 10 rating because of the helpfulness and responsiveness of their customer service team. They have a knowledge base with detailed instructions and guides, as well as a dedicated customer service team that is available to answer questions. In my experience, the support team has been friendly, knowledgeable, and helpful in resolving my issues quickly and efficiently. Additionally, I found that the product itself was easy to use and had a wide range of features that met my needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our experience with Fuze support has been overall very positive. Their technicians seem to be well trained and able to handle a variety of requests and issues without unnecessary delays or extensive troubleshooting. Fuze allows enough customer access to avoid the need to call support for every little issue but is ready to assist when issues are beyond our capabilities to resolve.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
At many of our sites with more than 50 users, Fuze sent someone onsite to train. This worked surprisingly well, as the trainer allowed the users to set the pace and answered TONS of questions. Fuze has a very streamlined training process, their staff is very professional, very knowledgeable and very engaging.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fuze has vast amounts of training videos and guides on how to use its products and services. There are literally endless-hours of training and I often point end-users to a particular video which addresses the specific needs of the user, for example: how to check voicemail. Or, how to share your desktop, etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key insights regarding the implementation of ElaBoard include the importance of planning, gathering stakeholder buy-in, ensuring compatibility with existing systems, providing sufficient training and support, and monitoring the implementation process to ensure it achieves the desired outcomes. Additionally, it is important to consider the potential impact of the change on those affected by it and to ensure that data is migrated correctly. Lastly, it is important to ensure that the implementation process is completed on time and within budget.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Personally, I didn't have any trouble getting started with Fuze. It was installed on my computer on my first day and I was good to go! Little to no hiccups. I was not with the company when they first adapted Fuze so I can not speak to the implementation as a whole.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Interface of Ela Board is better and user-friendly. It is dependent on the G Suite and may not be considered as an independent Whiteboard. Very limited tools available. Media tools are not available. Being a google product, the we were not confident on the security front. Limited and not so good templates are available. However, you can change the background colors & images but it do not give a feel of full functional and professional solution
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fuze was far more expensive and more complicated to set up. Our current platform took a few days to set up with SSO. Our contact center took a bit longer but works amazingly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I gave ElaBoard a rating of 9 out of 10 for scalability because it is designed to be flexible and easily configurable, allowing organizations to quickly and easily adjust the system to their needs. Additionally, the product can be easily deployed in a variety of environments and scales to meet the needs of the organization. Furthermore, ElaBoard provides a wide range of features and tools that make it easy to integrate and manage data from multiple sources, as well as to create custom visualizations and reports. All of these features make ElaBoard an excellent choice for organizations looking for a highly scalable solution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fuze does have scalability limits but most of that is how many end-points they can put on a virtual PBX, or VCX as they call them, I THINK its limit is somewhere between 2,000 and 5,000, but we've not had issues with that because we have put users into various VCXs some by location, some by department or function. Either way, we have 7,000 currently deployed, and are going to end up with over 15,000 when we are done, Fuze is VERY scalable.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
