Eleveo vs. Verint Monet
Eleveo vs. Verint Monet
Product | Rating | Most Used By | Product Summary | Starting Price |
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Eleveo | N/A | Eleveo (formerly ZOOM International) solutions protect a business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. Eleveo provides 100% global recording coverage in the cloud, on-premise, or in hybrid architecture with a fully Native Cloud WFO suite. | N/A | |
Verint Monet | N/A | Verint Monet workforce management software is a unified cloud contact center optimization solution that includes workforce management, quality management, performance management and analytics. With it, contact centers & help desks can optimize all aspects of their workforce with one solution, resulting in better utilization of resources, better cost management and improved service levels. Verint acquired Monet in late 2018. | N/A |
Eleveo | Verint Monet | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Eleveo | Verint Monet | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Eleveo | Verint Monet | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Eleveo | Verint Monet | |
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Likelihood to Recommend | 8.7 (9 ratings) | 9.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (2 ratings) |
Usability | - (0 ratings) | 3.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 5.0 (1 ratings) |
Eleveo | Verint Monet | |
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Likelihood to Recommend | ZOOM International | Verint |
Pros | ZOOM International | Verint |
Cons | ZOOM International | Verint |
Likelihood to Renew | ZOOM International No answers on this topic | Verint |
Usability | ZOOM International No answers on this topic | Verint |
Support Rating | ZOOM International | Verint |
Alternatives Considered | ZOOM International | Verint |
Return on Investment | ZOOM International | Verint |
ScreenShots |