The Ellucian Ethos Framework is a data integration platform designed for higher education institutions and their business structures. The Ethos Framework can be extended to include other Ellucian products for greater analytics, workflow, and mobile capacities.
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JumpCloud
Score9.3 out of 10
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JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
Ethos Integration is a work in progress. Some API's are still not available under this framework. However, it has the advantage of being an abstraction layer on top of the database, supports the publish-subscribe model. Since some Banner 9 modules still do not support the direct SAML2 connection, Ethos Identity (EIS Server) is a necessity for SSO.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
User Management - The ability to control our users and set password/polices is made easy in the JC console
Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Operational reporting: This does not replace or provide an easy platform for operational reports or warehousing. It would be nice if they provided a full stack.
Learning curve: Training and documentation are minimal.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support from Ellucian for Ethos Integration was generally good. The help in building Ethos was adequate, and resolving issues were handled professionally. However, for Ethos Identity module, the support in building the cluster failover architecture was lacking. After over a month of open engagement, the issue still has not been resolved.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have rarely contacted support. When I have, the responses were within expected time frames, and easy to access. Community support is incredible, both from the JumpCloud representatives, and the user base community at large. The support pages on the website also are typically very well written and strike a nice balance between having the technical information needed, and also being easy to understand for the small business types that might not have as much of a technical background as an IT Admin.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have not used any other product similar to this, but for us, it made sense that the first product we tried was made by the company who developed our ERP system because they know the system inside/out. Solutions made by other companies that only look into documentation does not mean they would be able to create a product that could do such integration well.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Some features would make more sense for us to be bundled by machine, instead of the user. We have fewer machines, and multiple users log into one machine, so doing something like paying per user for services like Patch Management are difficult to warrant the cost. I also feel a more complete package that includes common addon features; Patch Management and Password Manager, would be an improvement. It would also be nice if we could change packages, addons, and other billing services via self-service instead of reaching out to our account manager.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
