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cloud ideal IAM
April 04, 2023

cloud ideal IAM

Sridhar Pippari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpCloud

Presently it is being used as IAM, MFA, SSO tool and we would like to see it more in other areas like detailed policy management on endpoint, help us in patch management on endpoints, detailed access control tool, manage any challenge related to user authentications
  • user management
  • device management
  • single sign on
  • multi factor authentication
  • mac device management
  • remote control of the device
  • security patch deployment
  • OS policies
  • zero trust features
  • integrations with 3rd party products
  • device isolation
  • reduced amount of time for operations
  • ease management of user access
  • automated deprovisioning or provisioning
It still requires maturity of each feature it supports

Do you think JumpCloud delivers good value for the price?

Yes

Are you happy with JumpCloud's feature set?

No

Did JumpCloud live up to sales and marketing promises?

No

Did implementation of JumpCloud go as expected?

Yes

Would you buy JumpCloud again?

Yes

It still could not replace many tools we use
services and professional team and support teams are good
It still requires maturity in many areas that I listed out in earlier part of the questionnaie, for example, it does windows or mac device management, but still can't be replaced AD or other Mac management tools (like Jamf).

JumpCloud Feature Ratings

Identity Management
7.1
ID-Management Access Control
6
ID Management Single-Sign On (SSO)
7
Multi-Factor Authentication
8
Password Management
8
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
7
ID Risk Management
6