Item: JumpCloud
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use JumpCloud as a centralised platform to manage users identity, devices and enforce conditional access policies to embed a zero trust information security model. The product addresses three areas in one platform being identity and access management, mobile device management across both MacOS and Windows devices as well as becoming a more secure organisation with zero trust policies defined.

Pros and Cons

Scope includes all Operating Systems for MDM
One centralised platform for easy management
Easy UI navigation on the platform

More reporting capabilities and tracking of users/auditing
SSO pre-configured settings are not always correct
Patching of applications as they only can patch OS

Most Important Features

Centralised dashboard to save time navigating
Coverage of both MacOS and Windows MDM
It offers identity and access management and MDM together

Return on Investment

Saved time for users to access their applications resulting in more productivity
Saved annual costing for budgeting as its all in one platform
Provides information security capability to uplift our strategic maturity

Alternatives Considered

The Okta Identity Cloud and OneLogin

Key Insights

Do you think JumpCloud delivers good value for the price?

Yes

Are you happy with JumpCloud's feature set?

Yes

Did JumpCloud live up to sales and marketing promises?

Yes

Did implementation of JumpCloud go as expected?

Yes

Would you buy JumpCloud again?

Yes

Other Software Used

Automox, CrowdStrike Falcon Endpoint Protection

Likelihood to Recommend

As we were looking for a new way to manage identity (move away from Active Directory) and replace our current MDM platform, JumpCloud came out on top as it covers a range of capabilities to address our requirements. For identity management, it assists us with getting rid of Active Directory and embedding SSO functionality. For MDM, it covers both MacOS and Windows which is great coverage with a hybrid split. Additionally, it has conditional access policy functionality to help with uplift information security and embedding zero trust.

Centralised identity management and MDM platform at a reasonable price

Overall Satisfaction with JumpCloud