Centralised identity management and MDM platform at a reasonable price
June 10, 2022

Centralised identity management and MDM platform at a reasonable price

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpCloud

We use JumpCloud as a centralised platform to manage users identity, devices and enforce conditional access policies to embed a zero trust information security model. The product addresses three areas in one platform being identity and access management, mobile device management across both MacOS and Windows devices as well as becoming a more secure organisation with zero trust policies defined.


  • Scope includes all Operating Systems for MDM
  • One centralised platform for easy management
  • Easy UI navigation on the platform


  • More reporting capabilities and tracking of users/auditing
  • SSO pre-configured settings are not always correct
  • Patching of applications as they only can patch OS
  • Centralised dashboard to save time navigating
  • Coverage of both MacOS and Windows MDM
  • It offers identity and access management and MDM together
  • Saved time for users to access their applications resulting in more productivity
  • Saved annual costing for budgeting as its all in one platform
  • Provides information security capability to uplift our strategic maturity

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As we were looking for a new way to manage identity (move away from Active Directory) and replace our current MDM platform, JumpCloud came out on top as it covers a range of capabilities to address our requirements. For identity management, it assists us with getting rid of Active Directory and embedding SSO functionality. For MDM, it covers both MacOS and Windows which is great coverage with a hybrid split. Additionally, it has conditional access policy functionality to help with uplift information security and embedding zero trust.

JumpCloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
ID Risk Management


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