The ideal Tech Stack Foundation solution that offers lots of bang for your buck, and ease of use
March 17, 2023

The ideal Tech Stack Foundation solution that offers lots of bang for your buck, and ease of use

Ricky Jordan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpCloud

We use JumpCloud as our Tech Stack foundation. It starts with linking with our HRIS to build the user base and then manages our users via the directory which then links to our Tech App Stack to grant access via SSO. We also use it as our MDM for device management for handheld and computer devices. We use it as our security platform to secure and meet compliance. This is also used to manage and support our users and their devices.
  • sso
  • mdm
  • security
  • mfa
  • directory
  • radius
  • remote desktop
  • password management
  • software deployment
  • software patching
  • mobile admin dashboard/app
  • Positive - Budget Friendly tech stack foundation
  • Positive - Budget friendly directory via cloud
  • Positive - Budget friendly device management
  • Positive - Trustworthiness in the product AND their team
We have their premium support. Not only is the support great, but our SAM / Account manager directs any questions or updates to the proper channels and gets us the needed info and solution quickly. Due to this, we find JumpCloud to exceed our expectations and puts us at ease that our Foundation Tech Solution is VERY reliable.

Do you think JumpCloud delivers good value for the price?


Are you happy with JumpCloud's feature set?


Did JumpCloud live up to sales and marketing promises?


Did implementation of JumpCloud go as expected?


Would you buy JumpCloud again?


It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
No, we are very happy.
JumpCloud is something that i would re-deploy again. It's a simple product that packs a lot of punch for user creation, app/account access, device management, security and more

Due to JumpCloud growing rapidly, they are releasing and refining features and the needs are constantly changing. Due to this, some of the new features are works in progress yet strong and impactful, but might be missing some key features

On the plus, JumpCloud has a great ear and listens to their clients and makes the needed improvements in ample time.

JumpCloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
ID Risk Management