TrustRadius

Email Tracking for Zendesk vs. Salesforce Inbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Email Tracking for Zendesk
Score 8.0 out of 10
N/A
N/A
$1.67
per month
Salesforce Inbox
Score 8.0 out of 10
N/A
Salesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on…
$25
per month per user
Pricing
Email Tracking for ZendeskSalesforce Inbox
Editions & Modules
Basic
$1.67
per month
Essentials
$25
per month per user
Professional
$75
per month per user
Enterprise
$150
per month per user
Unlimited
$300
per month per user
Offerings
Pricing Offerings
Email Tracking for ZendeskSalesforce Inbox
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Email Tracking for ZendeskSalesforce Inbox
Best Alternatives
Email Tracking for ZendeskSalesforce Inbox
Small Businesses
Mailtrack
Mailtrack
Score 9.3 out of 10
Mailtrack
Mailtrack
Score 9.3 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 9.3 out of 10
Mailtrack
Mailtrack
Score 9.3 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 7.1 out of 10
Groove, a Clari company
Groove, a Clari company
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Email Tracking for ZendeskSalesforce Inbox
Likelihood to Recommend
-
(0 ratings)
9.7
(5 ratings)
User Testimonials
Email Tracking for ZendeskSalesforce Inbox
Likelihood to Recommend
GrowthDot
No answers on this topic
Salesforce
When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
Long Dai | TrustRadius Reviewer
Long Dai
Salesforce Administrator
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Pros
GrowthDot
No answers on this topic
Salesforce
  • Excellent response time.
  • Extensive notifications for all parties.
BH
Brett Horton
Finance Manager
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Cons
GrowthDot
No answers on this topic
Salesforce
  • Reports
  • Reminders
  • If [there is] too much data, bugs sometimes occur.
Verified User
Anonymous
Read full review
Alternatives Considered
GrowthDot
No answers on this topic
Salesforce
While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
BH
Brett Horton
Finance Manager
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Return on Investment
GrowthDot
No answers on this topic
Salesforce
  • Time is money! This makes it much faster for me to contact more prospects.
Nikkii Kashub | TrustRadius Reviewer
Nikkii Kashub
Front Line Account Manager
Read full review
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