Item: Salesforce Inbox
Rating: 10
Author: Nikkii Kashub

Overall Satisfaction with SalesforceIQ Inbox

Use Cases and Deployment Scope

SalesforceIQ makes my day to day email management 10x faster. Currently, it is an optional choice for part of our company if they wish to use it. I believe it is a personal preference depending on how one does their job. In my line, I tend to write similar sentences throughout the day. It is so great to write ";time" and "Thank you for taking the time to update me. My door is open as more questions come up," will automatically populate on the screen.

Pros and Cons

Pros

Fast email templates
Alerts you when someone has read your email
Ability to quickly schedule emails to go out at a specific time

Cons

I wish it worked better from my mobile phone. I don't want to download an app. I want to be able to use the mail utility on my iphone and have access to all of my templates.

Return on Investment

Time is money! This makes it much faster for me to contact more prospects.

Other Software Used

Salesforce.com, DonorPerfect, Google Drive

Likelihood to Recommend

I love sending out template emails that I can customize sentence by sentence. I can type, ";demo ;time ;when" and "Here's the demo link you requested: www.xxxxxdemosignup.com Thanks for reaching out to me! Let me know if you have any questions. When would be a good time for me to call you back?" will appear on the screen.

Comments

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