Encompass from ICE Mortgage Technology vs. LoanPro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Encompass from ICE Mortgage Technology
Score 7.5 out of 10
N/A
Encompass from ICE Mortgage Technolgoy (formerly Ellie Mae) is an all-in-one mortgage management solution for lenders.N/A
LoanPro
Score 9.3 out of 10
N/A
LoanPro is software with features including payment solutions, data management, customer communication, and reporting. LoanPro also provides data management features such as verification tools, storage, and live amortization. LoanPro is an API-based, fully-scalable, lending solution in the US/Canadian marketplace. Its configuration first approach allows for custom rules and wizards to make loan tracking easier, automated workflow, and scalability. LoanPro is…N/A
Pricing
Encompass from ICE Mortgage TechnologyLoanPro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Encompass from ICE Mortgage TechnologyLoanPro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Encompass from ICE Mortgage TechnologyLoanPro
Top Pros
Top Cons
User Ratings
Encompass from ICE Mortgage TechnologyLoanPro
Likelihood to Recommend
6.6
(69 ratings)
8.9
(3 ratings)
Likelihood to Renew
10.0
(5 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
5.5
(1 ratings)
-
(0 ratings)
User Testimonials
Encompass from ICE Mortgage TechnologyLoanPro
Likelihood to Recommend
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
The system is great for loan origination and downline processing. The thing about Encompass is that it's only as good as its user so I can see where new loan originators or folks who are new to the system can have a huge disadvantage over somebody who is experienced with it. Of course, if you have experience with it it's the perfect tool. Compliance is also a big factor that Encompass does take advantage of. It communicates with various 3rd parties like Blend, appraisal management systems, Loanbeam, etc to help gather data where needed and keep files in compliance as needed. I don't know of any other case use for Encompass outside of loan origination.
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LoanPro
Any lender that needs to manage a portfolio, provide servicing or have a thoughtful collection process.
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Pros
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
  • The Web Center allows us to compete in our market and also allows us to continue to originate loans in markets where we don't have a physical originator.
  • The software is easy to use so it allows us to train staff very quickly so they can start producing mortgages.
  • I appreciate receiving information on upcoming updates well before they take place so that I can review the updates and inform the staff of changes they need to be aware of.
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LoanPro
  • Smooth Sleek UI and Zero Bugs (so far!)
  • Customizable Segmentations (Loan Statuses/Portfolios)
  • Several Bolt-On Ready-To-Go Integrated Vendors for items like SMS Email Phone etc.
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Cons
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
  • Encompass is a powerful tool that is flexible and can be set up to meet your business needs. However, a guide of best practices in designing a workflow process would be a huge resource.
  • A feature that would be helpful is the ability to easily create pop up boxes that could allow users to identify errors in data being entered in to fields and direct them to a solution to easily correct the error.
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LoanPro
  • Screen spacing can be improved or optimized better.
  • Contract is somewhat rigid to Loan Volumes.
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Likelihood to Renew
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
Invested and believe the system will be able to meet our needs for years to come, plus we have confidence in the company, Ellie Mae.
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LoanPro
No answers on this topic
Usability
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
some minor improvements would make a huge difference to me
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LoanPro
No answers on this topic
Support Rating
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
No better support around
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LoanPro
No answers on this topic
Implementation Rating
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
Should have sent someone to become an admin prior to implementation.
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LoanPro
No answers on this topic
Alternatives Considered
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
I am a long time user of Calyx software. I have loved using Calyx for most of my career. Early on, I did experience Encompass once and I felt it was too "management centric" at the time. After coming back to it now, I realize that my original feelings were more about distrust of my own management than the software itself.
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LoanPro
No answers on this topic
Return on Investment
ICE Mortgage Technology (Ellie Mae + Simplifile + MERS)
  • Ellie Mae prepared itself well for TRID. We have been able to manage all of the changes using the configurable workflow to help all users understand the nuances of TRID.
  • We have gone paperless saving us time in transporting files between users and allowing us to reduce time to close.
  • Electronic signature of documents has allowed us to reach more borrowers.
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LoanPro
  • Better Customer Experience
  • More Control over Security Levels (Employees & Vendors)
  • Increased Scalability to Grow
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ScreenShots

LoanPro Screenshots

Screenshot of New loan setupScreenshot of Loan terms setupScreenshot of Admin statsScreenshot of Loan summary page