Engagor was a Social Media Management platform with key features include monitoring of the social web, real-time customer engagement, workflow automation, analytics and reporting. The product was acquired by Clarabridge in 2015, and then Clarabridge was acquired by Qualtrics in October 2021. Engagor is no longer available.
Using the combination of different tools led to an unorganized structure. We’d tagged on Radian6 and answered on the mentions via the classical FB pages or TweetDeck. This led to great efficiency loss which was captured and organised very well with our new tool, Engagor.
We evaluated Hootsuite, Coosto and Sparkcentral. Our contract with Engagor will end in 2016 so we’re currently looking at other tools as well. We made a selection between 9 or 10 tools and we are evaluating them to see which one is most valuable.
Engagor has the most functions among them, which are critical to us - at an appropriate price level. The available integrations could also prove to be beneficial on the long run.
We`ve tried dozens of tools and we've used 3 of them during one year at least. If you work on this you probably know tha the perfect tool doesn't exist, and it never will, but Engagor is pretty close to what we need as a company. If I have to say a competitor it would be really …
Verified User
Account Manager
Chose Engagor (discontinued)
Sprout Social is good for smaller accounts with limited traffic. Some insights available but often questionable data. Only picks up direct interaction (i.e. doesn't monitor likes or favourites). Sysomos was used for a while, but spent ages defining search times still producing …
Verified User
Strategist
Chose Engagor (discontinued)
We used a product prior to 2012 called Looxii that is no longer available. We went with Engagor primarily out of necessity, but also because it delivered more for our business/client objectives within our budget than the other products we demo'd. Our selection base was around …