Enghouse Vidyo vs. Gmelius

I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast. Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.

Incentivized

Lead generation for nearly any kind of business. I can't even explain how easy it is to set everything up. I also love that I can send test emails to myself. Sequencing and Scheduling out follow-ups help me stay on top of potential sales, especially smaller sales that aren't always on my radar 24/7. Sending post-sale information on a regular basis. Basically, Gmelius works for the entire sales cycle, pre to post.

Incentivized

• I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
• To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
• I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).

Incentivized

• Easy to assign and action emails.
• Easy to add notes for a particular individual to action them without missing out on important details.
• Ready to use templates can be designed for everyday responses to clients.

Incentivized

• The design and the branding give little to be desired
• Customer support is below average
• The API must be rewritten and add more functions that are commonly requested.
• Project codes are not well maintained and hard to find.

Incentivized

• Easier access to dashboard.
• Ability to edit email names more if a person's name doesn't match up with their Gmail account.

Incentivized

Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability

Incentivized

We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.

Incentivized

Vidyo gives all of the competitors a run for their money. Since it works seamlessly, is easy to use, and has a clean UI. Screenshare could benefit from some work, like the ability to share multiple screens from different users at the same time. The search function could be improved, but overall, it's a great software.

Incentivized

We switched to Gmelius from Mixmax because we wanted to try the inbox/label sharing features. Ultimately, Mixmax is more accurate with tracking opens, and it is much more user friendly. We switched back to Mixmax after about a year using Gmelius. Mailshake is also a better tool for sending out high volumes of emails, as it is better at making sure your email address doesn't get flagged as spam.

Incentivized

• It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).

Incentivized

• I reliably post 20-30% higher activity numbers weekly due to my use of Gmelius
• Gmelius is a significant contributer to my sales success -- The last two years I have more than doubled company-issued sales targets
• Gmelius saves me tons of time each week due to automated campaigns. I would say I've reclaimed at least 20% of my work week scheduling out follow up and pre-scheduling lead gen email campaigns out.

Incentivized