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Envoy vs. Blackbaud Education Management Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Envoy

    Score9 out of 10
    N/AEnvoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts. Envoy also offer products to help buyers not only manage visitors, but also desks, meeting…

    $0

    for up to 100 entries per month

    Blackbaud Education Management Solutions

    Score7.1 out of 10
    N/ABlackbaud Education Management Solutions is a unified student management system for K–12 private schools. Blackbaud Enrollment Management System™: Gives schools and families the ability to track admissions progress from first impressions all the way through the application process to acceptance, enrollment, and tuition payment. Blackbaud Learning Management System™: Track students' academic performance and progression…N/A
    Pricing
    EnvoyBlackbaud Education Management Solutions
    Editions & Modules
    Basic
    $0
    up to 100 entries/month
    Standard
    $99.00
    per month per location
    Premium
    $299.00
    per month per location
    No answers on this topic
    Offerings
    Pricing Offerings
    EnvoyBlackbaud Education Management Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    EnvoyBlackbaud Education Management Solutions
    Considered Both Products
    Envoy
    No answer on this topic
    Blackbaud
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    73%
    Would buy again
    11 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    85%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    87%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    83%
    Implementation went as expected
    10 Answers
    User Ratings
    EnvoyBlackbaud Education Management Solutions
    Likelihood to Recommend
    10.0
    (15 ratings)
    7.0
    (120 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (9 ratings)
    Usability
    10.0
    (1 ratings)
    6.5
    (7 ratings)
    Support Rating
    9.6
    (4 ratings)
    7.0
    (115 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (21 ratings)
    User Testimonials
    EnvoyBlackbaud Education Management Solutions
    Likelihood to Recommend
    Envoy
    Envoy Visitors would suit most office buildings and locations. It will easily cater to small, medium, and large enterprises. It is multi-faceted and very flexible to cope with any amount of people's data and is excellent for any companies wishing to capture the numbers of people entering and leaving their buildings. Its reporting capabilities are especially useful for operational and maintenance management.
    Incentivized
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    Blackbaud
    A good, and constantly improving solution for private schools. I don't know that a lot of its functionality would be well suited to public schools, but maybe? The integration with other Blackbaud software is a huge plus for us, as we have several of their other products including their flagship Raiser's Edge. Smaller schools may not need the sophistication of Blackbaud solutions, and it is not an inexpensive option.
    Incentivized
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    Pros
    Envoy
    • Easily track and manage who is in your office.
    • Better security, as you know who is or was in your office.
    Incentivized
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    Blackbaud
    • Seamless integration between the LMS, EMS and SIS modules
    • Real-time, effective chat support helps me not only with urgent needs but also to work through possibilities for increasing how we use the product.
    • Feature upgrades monthly that respond to voiced needs from users
    Incentivized
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    Cons
    Envoy
    • There aren't any features that are hard to use
    • In my opinion, I wish I can have an "idiot button" for visitors to press when they say "This is too complicated..."
    • I wouldn't mind if it were more personalized. Like to change a font color or background to match with a particular user.
    Read full review
    Blackbaud
    • Forms - lack of conditional questions
    • Gradebook -lack of links to assignments
    • Not being able to customize displays, for example, Grading tab - we just finished 1st semester and teachers could only see the current quarter but not the 1st one which is still part of the first semester. Lack of customization in assessments.
    • Scheduling- even though re-running generating schedules, we're still getting a high number of unscheduled students. Lack of being able to limit the number of scheduled classes in a row for teachers.
    Incentivized
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    Likelihood to Renew
    Envoy
    No answers on this topic
    Blackbaud
    It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
    Incentivized
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    Usability
    Envoy
    Easy to Setup. Organizations benefit from a simple onboarding procedure. Feature richness. Provides guest pre-registration, badge printing, and security warnings. Customizability Options for customizing the experience include branding, processes, and compliance needs. Integrations. Compatible with other technologies such as Slack, Microsoft Teams, and access control systems. I like it lot.
    Read full review
    Blackbaud
    Blackbaud EMS is very usable from my perspective. I am a power user and get lots of valuable functionality. It is, however, a complex system. Sometimes necessarily complex to accommodate flexibility for diverse customer needs. Some complexity seems unnecessary and/or hold-over functionality from earlier versions; nice to see this type being evolved away from over time. It is valuable to receive regular updates to the system along with good release notes of what changed and notices of significant changes in advance.
    Incentivized
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    Support Rating
    Envoy
    The system is very easy to use and intuitive so did not need to contact support on any occasion. Even when there was a major overhaul to the user interface, the reference and help docs assisted with finding features and functions. Overall due to the lack of needing to actually contact a support representative has given this application a high overall support score.
    Incentivized
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    Blackbaud
    Decent support however the chat feature can take a great amount of time out of the workday. If for instance you are waiting for someone to respond in the chat and there is a fire drill, if you are not responding within a few minutes, you are disconnected and have to start all over again. It would be great if you could submit your problem and then whoever has the most experience, can respond. The training in the Blackbaud University is good but also time-consuming - a 3 hr training in the middle of a workday is a lot to ask. I like the 90-minute sessions. It would also be great to offer a shorter webinar to update on any changes implemented. Other than the email I subscribed to, there is no information on how these updates actually work.
    Incentivized
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    Alternatives Considered
    Envoy
    I would imagine that Envoy has a very user-friendly and streamlined process for the visitor registration office. After the pandemic, solutions like this weren’t really in place. Now that the hybrid workforce is something of the foreseeable future, we were able to onboard with Envoy very quickly and it has cemented itself as an application of usage within our stack.
    Incentivized
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    Blackbaud
    Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
    Incentivized
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    Return on Investment
    Envoy
    • Because we are a non-profit, every visitor has the potential of being a donor or volunteer. Before we had this system we didn't have an easy way to follow-up or even capture information.
    • We create technology that helps the homeless communities, with that people have an expectation that we are up to date on technology. Envoy looks and feels like us.
    Incentivized
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    Blackbaud
    • Negative - The rollout is brutal. Blackbaud said it could happen in 6 months, but that is definitely not a reality. It will take well over a year, and one complete school cycle to actually integrate everything correctly.
    • Positive - The amount of time saved in data processing has allowed our office to become more involved in other areas of the school.
    • Positive - The ease of having everything in [one] place, from inquiry to application to contracts and course registration, has been a HUGE benefit to our applicants and their families.
    Incentivized
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    ScreenShots

    Blackbaud Education Management Solutions Screenshots

    Screenshot of Topics pages help organize units of learning throughout the year in the Learning Management SystemScreenshot of Blackbaud's education management solutions come with strong reporting tools to get the information you need quicklyScreenshot of Schedule view makes it easy for teachers to manage their daysScreenshot of Blackbaud Enrollment Management System Admissions Checklists help applicants track their progress in the admissions processScreenshot of Blackbaud's education management solutions come with strong reporting tools to get the information you need quicklyScreenshot of Keep track of all the key information about your students in one place