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Epic Cadence Enterprise Scheduling vs. Nconnect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epic Cadence

    Score9 out of 10
    N/AEpic Cadence is the company's medical scheduling module.N/A

    Nconnect

    Score8.5 out of 10
    N/ANconnect (formerly OnSemble Intranet) is an mployee intranet that keeps everyone connected, a digital workplace to make employees feel valued. It is designed to keep remote teams engaged, and acts as the culture champion for the organization.N/A
    Pricing
    Epic CadenceNconnect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epic CadenceNconnect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Epic CadenceNconnect
    Small Businesses
    No answers on this topic
    HCL Connections
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    HCL Connections
    Score9 out of 10
    Enterprises
    No answers on this topic
    HCL Connections
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epic CadenceNconnect
    Likelihood to Recommend
    8.0
    (9 ratings)
    8.5
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    8.5
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.9
    (3 ratings)
    Online Training
    9.7
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Epic CadenceNconnect
    Likelihood to Recommend
    Epic
    Cadence Enterprise Scheduling is particularly useful in a multiple provider, multiple location scenario. It is also quite useful in situations where there are multiple rooms or pieces of equipment that need to be scheduled.
    Incentivized
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    Ncontracts
    OnSemble is solving a lot of problems that our organization had prior to its implementation:
    • We can track communication readership.
    • We can engage with our fellow teammates through chats and recognition.
    • We have a central location for all job-related links.
    • We are just now delving into adding departmental pages so folks can communicate within their teams.
    I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
    Incentivized
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    Pros
    Epic
    • The system is simple to use it helps schedulers create appointments and, avoids placing patients in situations where they are scheduled at the same time in different facilities.
    • It has many reports that can help managers maintain a smooth operation and shows what areas need to improve.
    • It has a one place for all scheduling information for schedulers to see patient's appointments, especially when patients do not recall where or when their next appointments will be.
    • The system can be created in such a way that you can control who can make appointments and who can't.
    • They system when built provides warnings to schedulers helping to minimize many scheduling errors like overbooking.
    Incentivized
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    Ncontracts
    • powerful, yet simple to use, document management for sharing
    • custom help desk form creation/submission with targeted audience
    • integration friendly with document types (e.g., xls, pdf, doc, etc.)
    Incentivized
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    Cons
    Epic
    • Questionnaires: EPIC seems to be very stringent on questionnaires and how may can be attached (only 1) on a Cadence level causing us to be quite inventive on how to get questioned answered on only certain visit types. One big stumbling block was the Ebola questionnaire. Currently we have a particular questionnaire for new Phy. Therapy patients which prevents us from adding the Ebola questionnaire to NEW patients. We are still struggling with this.
    • Patient Itinerates used for multiple appointments: Not very professional looking regardless of how you set up (OP visits, instructions etc: Most practices will not use the itinerary therefore adding dollars to having printing cards with the practice name on them. (the old fashioned way)
    • Building new DEP records: Wish there was a way to copy entire builds from one DEP to another.
    • Security": EPIC security is a nightmare to develop for multi faced users. RN that schedule appointments. Many of our practices are small practices that only have 2-3 people (the doc, the RN and the scheduler/biller . This creates the need for everyone to do everything from a scheduling perspective and building this security can become very cumbersome from practice to practice as each is unique.
    Incentivized
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    Ncontracts
    • Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.
    Incentivized
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    Usability
    Epic
    As stated earlier, it seems to be the best out there, from a built perspective as well as a user application. While some practices feel it to be time consuming (Cadence/Prelude) together others who see the whole integration thru the Epicare and Resolute systems love it. From an IT perspective, while sometimes cumbersome to build, the end results are pleasing and satisfying. We can usually accomplish what we set out to do with the practice vision in mind.
    Incentivized
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    Ncontracts
    As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
    Incentivized
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    Support Rating
    Epic
    EPIC has been great in their support and communication at all hours. They also openly communicate when an application TS (Technical Support) will be away and who is covering for that person. During standard non working hours - you always know what number and who to call to get resolution to issues that arise at those times
    Incentivized
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    Ncontracts
    I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
    Incentivized
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    Online Training
    Epic
    EPI webinars are most informative and not a long drawn out presentation. It also offer screen shots and practice tools.
    Incentivized
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    Ncontracts
    No answers on this topic
    Implementation Rating
    Epic
    Use implementation team from EPIC but know what you want and make sure that it=s what you get. You can be easily swayed by lack of knowledge on the application and therefore decisions are made that are not correct and then have to be redone. EPIC including Cadence needs a great understanding of the workflows you currently have and how they will be impacted by your build. We had a great understanding of the existing workflows in the offices, however lack of knowledge on the Cadence IT side, had a large impact on what was delivered as our implementers believed that a standard EPIC workflow would suffice and did not.
    Incentivized
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    Ncontracts
    No answers on this topic
    Alternatives Considered
    Epic
    Centricity was limited in ability to scale and customize compared to Cadence for our environment. Also the regular updates for Cadence vs. Centricity is where Cadence really shines. Vendor support is also much better with Cadence over Centricity. We also like the robust capability of the reporting module in Cadence over other vendors.
    Incentivized
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    Ncontracts
    The software is easy to use, customizable, and intuitive to its users
    Incentivized
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    Return on Investment
    Epic
    No answers on this topic
    Ncontracts
    • Streamlined documentation - positive impact.
    • Convenient calendar and access to timeclock - positive impact.
    • Hub for staff to gather everything they may need to successfully assist our members - positive impact.
    Incentivized
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    ScreenShots

    Nconnect Screenshots

    Screenshot of OnSemble connects your entire workplace to the central hub of truth, builds your culture, and inspires employee engagement.Screenshot of Every HR manager knows getting new employees started off on the right foot is mission critical. That's why OnSemble leverages role-based permission management system to control access to your software, files, and your critical digital infrastructure.Screenshot of In-house or hosted, we cover your full stack security and IT requirements. OnSemble is fast, flexible, and scales with your organization so that you have time to focus on more pressing work.Screenshot of OnSemble has everything a marketing team needs to put their culture front and center. Your portal is the first place employees see when they boot up their PC in the morning – make it reflect your organization's values, your branding, and your charm.Screenshot of OnSemble connects your entire workplace to the central hub of truth, builds your culture, and inspires employee engagement.