Epic EpicCare EMR vs. ESO Electronic Health Record

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EpicCare EMR
Score 7.4 out of 10
N/A
EpicCare is an ambulatory EHR system, allowing healthcare practitioners to provide access to health records via a patient portal, as well as communicate, complete questionnaires and e-visits, etc, and support outpatient operations such as therapy, as well as clinical research (e.g. recruitment, participant tracking, etc.).N/A
ESO EHR
Score 8.7 out of 10
N/A
ESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow healthcare providers to document patient encounters quickly.N/A
Pricing
Epic EpicCare EMRESO Electronic Health Record
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EpicCare EMRESO EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Epic EpicCare EMRESO Electronic Health Record
Top Pros
Top Cons
Features
Epic EpicCare EMRESO Electronic Health Record
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Epic EpicCare EMR
10.0
2 Ratings
26% above category average
ESO Electronic Health Record
-
Ratings
Claims management10.01 Ratings00 Ratings
Coding10.02 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Epic EpicCare EMR
8.8
1 Ratings
10% above category average
ESO Electronic Health Record
-
Ratings
Rule-based scheduling10.01 Ratings00 Ratings
Automated appointment reminders5.01 Ratings00 Ratings
Multi-location support10.01 Ratings00 Ratings
Calendar interface10.01 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Epic EpicCare EMR
9.3
2 Ratings
25% above category average
ESO Electronic Health Record
6.3
1 Ratings
14% below category average
Charting / document management10.02 Ratings10.01 Ratings
Templates5.02 Ratings10.01 Ratings
Patient portal10.01 Ratings00 Ratings
Mobile/tablet support10.02 Ratings10.01 Ratings
Fax integration10.01 Ratings5.01 Ratings
Integration with other EMR and PM systems8.02 Ratings7.01 Ratings
Workflow automation10.02 Ratings1.01 Ratings
Speech recognition10.01 Ratings00 Ratings
Customization10.02 Ratings1.01 Ratings
E-prescribing10.02 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Epic EpicCare EMR
10.0
2 Ratings
17% above category average
ESO Electronic Health Record
9.5
1 Ratings
12% above category average
HIPAA compliance10.02 Ratings10.01 Ratings
Role-based permission levels10.02 Ratings8.01 Ratings
Data backups and redundancy10.02 Ratings10.01 Ratings
Local mode / networking failsafe10.02 Ratings10.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Epic EpicCare EMR
9.0
2 Ratings
14% above category average
ESO Electronic Health Record
6.0
1 Ratings
27% below category average
Task tracking10.02 Ratings00 Ratings
Specialty-specific workflows7.02 Ratings00 Ratings
Multi-office / multi-physician capabilities10.02 Ratings6.01 Ratings
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Enterprises
Epic
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Score 8.3 out of 10
Epic
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Score 8.3 out of 10
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User Ratings
Epic EpicCare EMRESO Electronic Health Record
Likelihood to Recommend
10.0
(2 ratings)
8.0
(1 ratings)
Support Rating
7.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Epic EpicCare EMRESO Electronic Health Record
Likelihood to Recommend
Epic
Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
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ESO Solutions
For most EMS providers, ESO EHR is an ideal solution: It meets 95% of the needs for the typical EMS provider, provides an unparalleled ease of use for field personnel documenting patient care, and is easy to implement and administer. Large EMS systems should carefully consider the limitations of the underdeveloped quality management modules for QA/QI programs. Large or progressive EMS systems with an advanced data analytics/data science capability should be aware of the significant challenges and limitations ESO EHR poses for data use outside of the standard analytics reports.
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Pros
Epic
  • One centralized location for medical records review, retrieval, additions/updates, etc.
  • User-friendly application.
  • Well know in the field, therefore training is easier than with a foreign (unknown) system.
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ESO Solutions
  • Exceptional user interface/user experience design that is intuitive and easy to use.
  • ESO, as a company, is deeply integrated into the EMS industry and recognizes customer needs better than competitors.
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Cons
Epic
  • Med Order simplification.
  • Easy workflow.
  • AI prediction.
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ESO Solutions
  • The biggest gap is that doing QA/QI is not scalable or streamlined for a large provider. Managing an effective QA/QI program takes an incredible amount of labor and extra work.
  • The lack of customization and custom fields heavily limits use of ESO EHR to capture new data points for internal quality improvement or research projects.
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Support Rating
Epic
The Company normally responds to most requests. At times, however, the response times are longer than expected.
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ESO Solutions
Customer support has been spectacular: Personalized, rapidly available, and very helpful.
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Alternatives Considered
Epic
Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
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ESO Solutions
ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer.
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Return on Investment
Epic
  • I am not up to speed on the ROI for the product.
  • The product is average in terms of what it provides our organization.
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ESO Solutions
  • The ease of use for providers to complete documentation has had a very positive ROI.
  • The ease of administering the software has saved significant money and delivered very positive ROI.
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