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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MyChart

    Score7.7 out of 10
    N/AEpic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A

    SimplePractice

    Score9 out of 10
    N/ASimplePractice is a practice management platform, made specifically for small business owners in the health and wellness space. SimplePractice’s feature set includes secure messaging, customizable paperless intake forms, a template library, free appointment reminders (SMS, email, & voice), electronic claim filing, billing and invoicing, a beautiful client portal with online appointment booking, and more.

    $39

    per month

    Pricing
    MyChartSimplePractice
    Editions & Modules
    No answers on this topic
    Essential Plan
    $39.00
    per month
    Professional Plan
    $59.00
    per month
    Offerings
    Pricing Offerings
    MyChartSimplePractice
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Essential ($39.00 / month); Professional ($49.00 / month); Professional for Groups ($49.00 / month + $29.00 / mo for each additional clinician).
    More Pricing Information
    Community Pulse
    MyChartSimplePractice
    Considered Both Products
    Epic
    No answer on this topic
    SimplePractice, LLC.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    MyChartSimplePractice
    Likelihood to Recommend
    10.0
    (6 ratings)
    5.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    MyChartSimplePractice
    Likelihood to Recommend
    Epic
    Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
    Incentivized
    Read full review
    SimplePractice, LLC.
    I think it's a good choice for solo providers who bill insurance. If you have employees or are self-pay, go elsewhere, in my opinion
    Incentivized
    Read full review
    Pros
    Epic
    • Collecting payments for bills
    • Providing patient data for analysis
    • Continuous updates of their UI
    • Integrating different tools like virtual visits, SmartExam
    Incentivized
    Read full review
    SimplePractice, LLC.
    • Intake paperwork formatting
    • Calendar interface and ease of use
    • Automated features such as appointment reminders
    Incentivized
    Read full review
    Cons
    Epic
    • Slow communication form for private messaging, could add a live chat feature option.
    • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
    • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
    Incentivized
    Read full review
    SimplePractice, LLC.
    • Would like more usability on the app.
    Incentivized
    Read full review
    Support Rating
    Epic
    No answers on this topic
    SimplePractice, LLC.
    I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.
    Incentivized
    Read full review
    Alternatives Considered
    Epic
    More market share, so people are more used to Epic MyChart.
    Incentivized
    Read full review
    SimplePractice, LLC.
    Also Kalix, Practice Better, Practice Q (formerly Intake Q), Healthie, Jane, etc. I'm hoping to switch to Practice Q soon.
    Incentivized
    Read full review
    Return on Investment
    Epic
    • It allows me to better decision about my health
    • It allows me to show my medical records to friends and family that are in the medical field
    • Makes it easy to have one location for all medical records
    Incentivized
    Read full review
    SimplePractice, LLC.
    • The electronic paperwork has established me as a professional in the modern age
    • It has allowed me to streamline parts of my group practice
    • It has helped me stay organized and keep up with things to be done
    Incentivized
    Read full review
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