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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor BisTrack

    Score8 out of 10
    N/AEpicor BisTrack is business management software for lumber and building materials (LBM) dealers and distributors based on technology acquired with SolarSoft Business Systems in 2012. It covers inventory optimization, delivery dispatch, financial management, customer relationship management, and more recently warehouse management, as well as supplying business analytics.N/A

    Epicor Kinetic

    Score8.1 out of 10
    N/AEpicor Kinetic is a customizable, scalable, product-centric cloud ERP designed specifically for manufacturers.N/A
    Pricing
    Epicor BisTrackEpicor Kinetic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor BisTrackEpicor Kinetic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Epicor BisTrackEpicor Kinetic
    Considered Both Products
    Epicor Software
    No answer on this topic
    Epicor Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    169 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    126 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    162 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    77%
    Lived up to sales and marketing promises
    67 Answers
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    93 Answers
    Features
    Epicor BisTrackEpicor Kinetic
    Security
    Comparison of Security features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.8
    2 Ratings
    8% below category average
    Epicor Kinetic
    8.4
    177 Ratings
    0% below category average
    Single sign-on capability7.52 Ratings8.8149 Ratings
    Role-based user permissions8.12 Ratings8.1174 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.3
    3 Ratings
    3% below category average
    Epicor Kinetic
    7.6
    186 Ratings
    1% above category average
    Dashboards7.03 Ratings7.2178 Ratings
    Standard reports7.92 Ratings7.4183 Ratings
    Custom reports6.92 Ratings8.1174 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    6.3
    1 Ratings
    20% below category average
    Epicor Kinetic
    7.3
    199 Ratings
    6% below category average
    Accounts payable7.01 Ratings8.7189 Ratings
    Accounts receivable6.01 Ratings8.6184 Ratings
    Journals and Reconciliations6.01 Ratings7.6151 Ratings
    Global Financial Support00 Ratings7.8103 Ratings
    Primary and Secondary Ledgers00 Ratings8.2126 Ratings
    Configurable Accounting00 Ratings8.1136 Ratings
    Standardized Processes00 Ratings8.0159 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.6
    2 Ratings
    5% below category average
    Epicor Kinetic
    8.4
    186 Ratings
    5% above category average
    Inventory tracking8.82 Ratings8.0185 Ratings
    Automatic reordering6.12 Ratings7.9111 Ratings
    Location management8.01 Ratings7.7145 Ratings
    Order Management
    Comparison of Order Management features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.6
    2 Ratings
    4% below category average
    Epicor Kinetic
    8.3
    189 Ratings
    4% above category average
    Pricing7.01 Ratings8.4176 Ratings
    Order entry8.01 Ratings8.3187 Ratings
    Cost of goods sold7.92 Ratings8.1165 Ratings
    Credit card processing00 Ratings7.688 Ratings
    Order Orchestration00 Ratings7.8119 Ratings
    Customization
    Comparison of Customization features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    5.0
    1 Ratings
    41% below category average
    Epicor Kinetic
    8.0
    151 Ratings
    6% above category average
    Plug-ins5.01 Ratings7.7120 Ratings
    API for custom integration00 Ratings8.3145 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.0
    2 Ratings
    7% below category average
    Epicor Kinetic
    8.5
    161 Ratings
    12% above category average
    Billing Management6.92 Ratings7.8142 Ratings
    Travel & Expense Management7.01 Ratings7.580 Ratings
    Budgetary Control & Encumbrance Accounting7.01 Ratings7.981 Ratings
    Cash and Asset Management00 Ratings7.7137 Ratings
    Period Close00 Ratings8.2144 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.3
    1 Ratings
    3% above category average
    Epicor Kinetic
    7.7
    74 Ratings
    8% above category average
    Project Planning and Scheduling7.01 Ratings7.767 Ratings
    Task Insight for Project Managers8.01 Ratings7.154 Ratings
    Project Mobile Functionality7.01 Ratings7.244 Ratings
    Definable Resource Pools7.01 Ratings7.051 Ratings
    Procurement
    Comparison of Procurement features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.6
    1 Ratings
    7% above category average
    Epicor Kinetic
    8.0
    138 Ratings
    12% above category average
    Bids Analyzed and Compared8.01 Ratings7.559 Ratings
    Contract Authoring8.01 Ratings7.456 Ratings
    Contract Repository8.01 Ratings7.758 Ratings
    Requisitions-to-Purchase Orders Integrated7.01 Ratings7.696 Ratings
    Supplier Management7.01 Ratings7.6130 Ratings
    Risk Management
    Comparison of Risk Management features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    8.0
    1 Ratings
    17% above category average
    Epicor Kinetic
    7.8
    49 Ratings
    14% above category average
    Issue Detection8.01 Ratings8.545 Ratings
    Remediation and Certification8.01 Ratings7.739 Ratings
    Risk Repository00 Ratings8.139 Ratings
    Control Management00 Ratings7.744 Ratings
    Control Efficiency Assessments00 Ratings7.440 Ratings
    Logistics
    Comparison of Logistics features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.2
    2 Ratings
    3% above category average
    Epicor Kinetic
    7.6
    103 Ratings
    8% above category average
    Transportation Planning and Optimization7.82 Ratings7.971 Ratings
    Transportation Execution Management7.01 Ratings7.965 Ratings
    Trade and Customs Management7.01 Ratings7.556 Ratings
    Fulfillment Management7.01 Ratings8.086 Ratings
    Warehouse Workforce Management7.01 Ratings7.973 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.0
    1 Ratings
    7% below category average
    Epicor Kinetic
    7.9
    148 Ratings
    5% above category average
    Production Process Design7.01 Ratings7.9119 Ratings
    Production Management7.01 Ratings8.2139 Ratings
    Configuration Management7.01 Ratings7.6106 Ratings
    Work Execution7.01 Ratings7.6109 Ratings
    Manufacturing Costs7.01 Ratings7.7132 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    7.0
    2 Ratings
    5% below category average
    Epicor Kinetic
    8.1
    134 Ratings
    10% above category average
    Forecasting6.52 Ratings7.1107 Ratings
    Inventory Planning7.01 Ratings7.7131 Ratings
    Performance Monitoring7.52 Ratings7.8104 Ratings
    Payroll Management
    Comparison of Payroll Management features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    -
    Ratings
    Epicor Kinetic
    7.9
    52 Ratings
    5% above category average
    Pay calculation00 Ratings8.250 Ratings
    Benefit plan administration00 Ratings8.129 Ratings
    Direct deposit files00 Ratings7.537 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    -
    Ratings
    Epicor Kinetic
    9.2
    19 Ratings
    19% above category average
    Budgeting and Forecasting00 Ratings9.015 Ratings
    Project Costing00 Ratings8.016 Ratings
    Cost Capture00 Ratings10.017 Ratings
    Capital Project Management00 Ratings9.011 Ratings
    Customer Contract Compliance00 Ratings9.09 Ratings
    Project Revenue Recognition00 Ratings9.012 Ratings
    Grants Management
    Comparison of Grants Management features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    -
    Ratings
    Epicor Kinetic
    7.9
    33 Ratings
    6% above category average
    Award Lifecycle Management00 Ratings8.529 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Epicor BisTrack and Epicor Kinetic
    Feature
    Epicor BisTrack
    -
    Ratings
    Epicor Kinetic
    7.9
    67 Ratings
    7% above category average
    Proposal Management00 Ratings8.254 Ratings
    Product Master Data Management00 Ratings8.063 Ratings
    Best Alternatives
    Epicor BisTrackEpicor Kinetic
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor BisTrackEpicor Kinetic
    Likelihood to Recommend
    8.1
    (3 ratings)
    8.1
    (222 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    8.1
    (182 ratings)
    Support Rating
    5.0
    (1 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (15 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.6
    (14 ratings)
    User Testimonials
    Epicor BisTrackEpicor Kinetic
    Likelihood to Recommend
    Epicor Software
    Specifically Eipcor comes in handy daily by easily tracking manpower, deliveries, inspections, and other daily tracked items. It is well suited for day to day operations where others can fill in or pick up if somewhere were out of the office. Epicor is less appropriate in providing weekly updates to teams and customers. It is easier to extract the necessary information off of the software to generate your own reports then try to procure one using the software itself.
    Incentivized
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    Epicor Software
    I think it depends on the industry and complexity of the company. In our situation, we primarily use Epicor for financials, in a relatively simple manner. I don't think that Epicor is the most intuitive or simple to set up for our situation. I think Epicor is better suited for its target industry of manufacturing, where building out the multiple layers let's Epicor's strengths come to bear.
    Incentivized
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    Pros
    Epicor Software
    • Inventory Management
    • Pricing and Quoting Features
    • Sales and Order Processing
    • Business Analytics
    Incentivized
    Read full review
    Epicor Software
    • MRP Processing, PO Suggestion processing and maintaining Inventory/Accounting cost consistency.
    • Freighting with speed and precision allows us to ship on time with over 10 shipping stations they all run seamlessly.
    • Using ECM, we've streamlined our AP Invoicing process and increased our teams throughput at least 2x with more speed projected.
    • Using Co-Parts with Advanced Production, we've increased inventory accuracy and accounting for parts cost in a more transparent way.
    Incentivized
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    Cons
    Epicor Software
    • Support takes too much time
    • Cannot make certain changes, must contact support
    Incentivized
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    Epicor Software
    • In Application Studio, there are quite a few things that you just have to know in order to really get it to work right. Such as when you are updating a dataview you have to save them refresh and then go back to the wizard to get the added fields that you may have added from a BAQ.
    • When running MRP it has a tendency to stall or not finish on occasion. This is a problem as we do not get any PO Suggestions when this happens.
    Incentivized
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    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Epicor Software
    Easy to use, reliable, known product, best product configurator, Epicor continues to offer improvements every year.
    Incentivized
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    Usability
    Epicor Software
    Epicor BisTrack is essential for those in the lumber and building materials industry, especially if they are in the wholesale/distribution side of things. I provided the rating because I feel that BisTrack has contributed a lot for my company and provided with essential information for decision-making on a day-to-day basis. The score also reflects that while BisTrack is an essential software for my business, there is also room for improvement so that the end users will be able to obtain what they need from the software.
    Incentivized
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    Epicor Software
    There is always room for improvement! I've used Great Plains ERP/MS Dynamics and Epicor my entire career. both do some things really well. Both could learn from each other. The KInetic user interface is much better than the classic windows overall. Please keep adding more functionality to the core financials!!! You need the accountants to be on your side.
    Incentivized
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    Support Rating
    Epicor Software
    Apologies, our company's IT department contacts support on our behalf. I have never contacted Epicor BisTrack's support myself; only through my company's IT team.
    Incentivized
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    Epicor Software
    If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
    Incentivized
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    Alternatives Considered
    Epicor Software
    Epicor BisTrack helps keep track of things better and it in fact much easier to use.
    Incentivized
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    Epicor Software
    Most of my histories with SAP directly. I didn't really have any negative experiences. The only thing I could say is that I always had to go to somebody else to solve the problem that I can solve first person now with Epicor Kinetic.
    Incentivized
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    Scalability
    Epicor Software
    No answers on this topic
    Epicor Software
    Using the word Scalability usually implies an increase of use, or adding the use of other features. Making the product put to good/proper use for small companies without the need for full-time support, whilst integrity is maintained it is an entirely different topic. In my view, the current company may have acquired a full truck with options, where initially a small pick-up may have been better suited.
    Incentivized
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    Return on Investment
    Epicor Software
    • Epicor allows any team player to step into a project and have everything at their fingertips that is well trained in the software
    • Epicor seamlessly allows cross communication between teams on RFI's, meetings and subcontractors
    Incentivized
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    Epicor Software
    • We have increased our lead time of orders by about a week.
    • We have increased our output of product by 10% with the same amount of staff.
    • We were able to leverage Kinetic to optimize our business while moving two facilities.
    Incentivized
    Read full review
    ScreenShots

    Epicor Kinetic Screenshots

    Screenshot of Production ManagementScreenshot of Role-Based Analytics and Business IntelligenceScreenshot of Planning and SchedulingScreenshot of Shipping and ReceivingScreenshot of the General LedgerScreenshot of Training and Development