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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor ECM

    Score7.7 out of 10
    N/AEpicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A

    FileCloud

    Score6.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    FileCloud is a secure content collaboration platform (CCP) that provides compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms is fully integrated into the complete CCP stack. The platform offers file sharing, sync, and mobile access capabilities on public, private, and hybrid clouds. FileCloud is headquartered in Austin, Texas and…

    $40

    per user

    Pricing
    Epicor ECMFileCloud
    Editions & Modules
    No answers on this topic
    FileCloud
    $40
    per user
    FileCloud Online
    $96
    per user
    Offerings
    Pricing Offerings
    Epicor ECMFileCloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Self-hosted FileCloud requires a starter pack ($999 per year) and it comes with 20 users. Additional users are charged at 40$ per user. FileCloud Online requires a minimum of 5 users ($480 per year). It comes with 1 TB storage and you can have upto 5 users.
    More Pricing Information
    Features
    Epicor ECMFileCloud
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Epicor ECM and FileCloud
    Feature
    Epicor ECM
    9.4
    4 Ratings
    15% above category average
    FileCloud
    7.2
    2 Ratings
    12% below category average
    Content capture & imaging9.04 Ratings00 Ratings
    File sync, storage & archiving9.04 Ratings8.02 Ratings
    Document management9.04 Ratings8.02 Ratings
    Records management10.04 Ratings00 Ratings
    Content search & retrieval10.04 Ratings6.02 Ratings
    Enterprise content collaboration9.03 Ratings7.02 Ratings
    Content publishing & creation9.02 Ratings00 Ratings
    Security, risk management & information governance9.94 Ratings7.02 Ratings
    Contract lifecycle management9.03 Ratings00 Ratings
    Automated workflows9.94 Ratings00 Ratings
    Artificial intelligence9.01 Ratings00 Ratings
    Mobile support10.02 Ratings00 Ratings
    Integration9.93 Ratings00 Ratings
    Best Alternatives
    Epicor ECMFileCloud
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Alfresco
    Score9 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor ECMFileCloud
    Likelihood to Recommend
    10.0
    (7 ratings)
    6.0
    (2 ratings)
    Support Rating
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor ECMFileCloud
    Likelihood to Recommend
    Epicor Software
    It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
    Incentivized
    Read full review
    FileCloud
    FileCloud is well suited for companies who want to utilize a cloud storage system but not use products such as Box or OneDrive. FileCloud allows the company to host everything on their own servers and have full administrative access to everything they need. If you don't have someone to manage a server, or don't need to have the granular admin access, this wouldn't be appropriate.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
    • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
    • The functionalities are straight forward, so it is not hard to use the docStar system.
    Incentivized
    Read full review
    FileCloud
    • Access internal file server data from anywhere on the planet with an internet connection.
    • Send out emails with expiration dates, password links, and access control.
    • Ability to send out attachments that are over the email limits for downloading.
    • It integrates with NTFS and Active Directory.
    • Integration plugin for Outlook and Office applications.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Cost is an issue, pricey for what it's essentially glorified cloud storage.
    • No ability to lookup vehicles by stock number or phone number.
    Incentivized
    Read full review
    FileCloud
    • Updates need to be more apparent to FileCloud Drive
    • Uninstall/Reinstall was needed to fix most issues
    • Cost
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
    Incentivized
    Read full review
    FileCloud
    No answers on this topic
    Alternatives Considered
    Epicor Software
    A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
    Incentivized
    Read full review
    FileCloud
    Their product is actively being updated and has better integration with the Mac platform which Varonis Datanywhere was lacking. In addition, the pricing is substantially cheaper than that compared for Varonis and FileCloud has more capabilities to sync, access, and download the data. Overall the comparison wins by far against one of their competitors.
    Incentivized
    Read full review
    Return on Investment
    Epicor Software
    • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
    Incentivized
    Read full review
    FileCloud
    • Allowed us to share our files easily
    • Allowed us to manage our cloud shares as we saw fit
    • The need to uninstall/reinstall after every other update was a little time consuming
    Incentivized
    Read full review
    ScreenShots

    FileCloud Screenshots

    Screenshot of Login PageScreenshot of User DashboardScreenshot of Admin DashboardScreenshot of Compliance CenterScreenshot of Workflow Automation