Epicor ECM vs. Redwood Reporting : Report2Web

It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.

Incentivized

The tool is very powerful for obtaining and scheduling reports; however, I believe that if the cost were lower, more companies could obtain it

Incentivized

• Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
• We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
• The functionalities are straight forward, so it is not hard to use the docStar system.

Incentivized

• [It] has [a] default report.
• [It] has a section where you can create reports by making queries in SQL.
• It has a Dashboard window where you can schedule reports in real time of the executions of the jobs or chains.

Incentivized

• Cost is an issue, pricey for what it's essentially glorified cloud storage.
• No ability to lookup vehicles by stock number or phone number.

Incentivized

• It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.

Incentivized

Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.

Incentivized

A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system

Incentivized

• We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.

Incentivized

• The Redwood system by itself is a very good tool that can pay off the investment in a very short time.
• It has a positive impact for the different managements since they can obtain their reports on a daily basis and in case any job fails on a recurring basis they can make decisions.

Incentivized