Epicor ECM vs. VisibleThread VT Writer

It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.

Incentivized

Having used VisibleThread VT Writer for both internal knowledge base documentation and external communications, I would highly recommend it to any writer who wants to simplify their content. VisibleThread VT Writer makes content way more digestible for a wider audience. VisibleThread VT Writer is great at identifying passive voice, long sentences and complex words. It will ensure that whatever you write is simple enough that a young kid can read and understand your content.

Incentivized

• Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
• We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
• The functionalities are straight forward, so it is not hard to use the docStar system.

Incentivized

• Provides a grade level for the complexity of your writing
• Quickly identifies long sentences and passive voice
• Provides alternatives to complex words

Incentivized

• Cost is an issue, pricey for what it's essentially glorified cloud storage.
• No ability to lookup vehicles by stock number or phone number.

Incentivized

• More automation, other software in this space is able to completely rewrite content and even provide multiple iterations at once
• Ability to tailor results and desired output based on target audience, i.e. desired grade level might vary based on audience
• Would be nice if VT can start writing content based on bullet points, again more automation

Incentivized

Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.

Incentivized

A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system

Incentivized

VisibleThread VT Writer is better at identifying passive voice, run-on sentences and complex words and actually shows you where the problem in your writing is happening. Wordtune is better at providing suggestions or completely rewriting the content, which can save time but also doesn't give the user the ability to self-correct in the future.

Incentivized

• We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.

Incentivized

• It has made our content more readable
• It makes us sound relevant to our clients
• Ensures the content everyone writes is consistent

Incentivized