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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor ECM

    Score7.7 out of 10
    N/AEpicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A

    Web Manuals

    Score8 out of 10
    N/AThe Web Manuals document management system supports aviation professionals with the Editing, Distribution and Compliance Monitoring of their manuals.

    $180

    per month per editor

    Pricing
    Epicor ECMWeb Manuals
    Editions & Modules
    No answers on this topic
    Professional
    €180
    per month per editor
    Essentials Package
    3000 €/$
    per year 5 readers and 2 editors included
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Epicor ECMWeb Manuals
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Epicor ECMWeb Manuals
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Epicor ECM and Web Manuals
    Feature
    Epicor ECM
    9.4
    4 Ratings
    15% above category average
    Web Manuals
    -
    Ratings
    Content capture & imaging9.04 Ratings00 Ratings
    File sync, storage & archiving9.04 Ratings00 Ratings
    Document management9.04 Ratings00 Ratings
    Records management10.04 Ratings00 Ratings
    Content search & retrieval10.04 Ratings00 Ratings
    Enterprise content collaboration9.03 Ratings00 Ratings
    Content publishing & creation9.02 Ratings00 Ratings
    Security, risk management & information governance9.94 Ratings00 Ratings
    Contract lifecycle management9.03 Ratings00 Ratings
    Automated workflows9.94 Ratings00 Ratings
    Artificial intelligence9.01 Ratings00 Ratings
    Mobile support10.02 Ratings00 Ratings
    Integration9.93 Ratings00 Ratings
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    Epicor ECMWeb Manuals
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor ECMWeb Manuals
    Likelihood to Recommend
    10.0
    (7 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Epicor ECMWeb Manuals
    Likelihood to Recommend
    Epicor Software
    It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
    Incentivized
    Read full review
    Web Manuals
    Formating, linking, compliance, and customized distribution. It is easy to navigate and review changes. Hospitality Management, Airlines crews, individual management systems, etc. Standardization of documents; compliance checklists easily available. If you are limited on office/ management staff and/or do not have a single base for your flight crews, Web Manuals would be the tool for you.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
    • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
    • The functionalities are straight forward, so it is not hard to use the docStar system.
    Incentivized
    Read full review
    Web Manuals
    • Employee attendance tracking for small unit departments
    • Work place instruction
    • Having controlled documents with links between other such docs
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Cost is an issue, pricey for what it's essentially glorified cloud storage.
    • No ability to lookup vehicles by stock number or phone number.
    Incentivized
    Read full review
    Web Manuals
    • Certain automated modules require validation by the user when they update themselves, it would be better if this is automated.
    • Publishing a manual as PDF can take several minutes to process, this processing time could be improved.
    • Possible compatibility issues with new IOS versions
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
    Incentivized
    Read full review
    Web Manuals
    No answers on this topic
    Alternatives Considered
    Epicor Software
    A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
    Incentivized
    Read full review
    Web Manuals
    No answers on this topic
    Return on Investment
    Epicor Software
    • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
    Incentivized
    Read full review
    Web Manuals
    • Saved Time and save cost of using different software to manage individual tasks
    • Documents links are easy to access, no KT sessions every time and productivity increased
    • No particular hiring is required, easy to use and implement
    Incentivized
    Read full review
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