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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    IBM Trusteer

    Score9 out of 10
    N/AIBM Security offers the IBM Trusteer fraud detection and prevention application, to support financial institutions and antivirus applications with additional malware and phishing prevention, as well as provide digital identity protection and prevent fraud. IBM acquired Trusteer in 2013, and the product includes the IBM Trusteer Fraud Prevention Suite, IBM Trusteer Rapport malware and phishing protection tool, IMB Trusteer Pinpoint Detect account takeover protection, and integration with IBM…N/A
    Pricing
    Epsilon PeopleCloudIBM Trusteer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudIBM Trusteer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Epsilon PeopleCloudIBM Trusteer
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    No answers on this topic
    Enterprises
    Treasure AI
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epsilon PeopleCloudIBM Trusteer
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Epsilon PeopleCloudIBM Trusteer
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    IBM
    Trusteer is great for banking and protecting a computer beyond internet banking! There can be painful times when we try to help a customer who has Trusteer and Norton or McAfee and it doesn't want to work. But Trusteer has great services offered in their portal in the Start Menu.
    Incentivized
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    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
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    IBM
    • Protection and security for network data.
    • Protective shield mechanism in financial transactions.
    • Implementation and safeguard of user keys optimally.
    Incentivized
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    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
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    IBM
    • Logins - I have issues regularly with my logins - that may be user related though.
    • It interferes with some other security products and causes issues on our website at times.
    Incentivized
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    Likelihood to Renew
    Epsilon
    No answers on this topic
    IBM
    IBM Trusteer maintains the same focus with what it offers as a comprehensive and reliable vision tool. The technical support is the best that has been handled. The integration with other elements is reciprocal and of unique quality to promote the use at the corporate and advanced level. No more saying that we use the software because it is also economically sustainable and favors us a lot
    Incentivized
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    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
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    IBM
    We use FraudMAP to monitor activity inside of the Online Banking login and we love it! It helps us to find strange IPs, inconsistent activity, fraudulent activity, and updates done within online banking. We use it in conjunction with Trusteer because Trusteer can tell us when a registered PC has a potentially malicious virus on it before any logins are processed
    Incentivized
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    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
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    IBM
    • Since the implementation of this tool as a support mechanism to safeguard the identity of our treasures, the organization has had a significant return to the sustainable resources that this tool offers (ROI). It is positive since we have maintained the link of work for which we are made and the satisfaction of our customers.
    • Professional and sustainable technical support. It is worth the investment because it does not affect the budget, but there are both substantive and objective gains.
    • We have reached the goal of advancing towards the integration of our service platforms with IBM Trusteer towards the consolidation of a reliable and sustainable organization.
    Incentivized
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