Teem by Eptura vs. Skedda

Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that

Incentivized

It is really well suited for managing either desks and meeting rooms, or resources. It was really important for us that equipment could be included as bookable items because we can then track who has them - where and when. The self-service nature of bookings allows everyone to manage their own time.

• Flexibility
• Support tickets from room
• Room tracking data

Incentivized

• the clear and accurate map of the space
• different filters (grid, day, map) for different users
• being able to build a questionnaire within the booking form
• giving people easy access to log-in
• the amount of control you can have over what your users see

• More direct integration with Microsoft tools such as Teams and Outlook.
• Functionality more akin to special events check-in that can be used when necessary.

Incentivized

• Only one account can be setup as the overall owner of the system with control to adjust key settings. It would be good if more than one owner could be assigned to spread out the workload, without the need to for a shared account.

great system, flexible, fast and supportive

For a non-tech person, it isn't clear to me how to create and use tags. Some instruction/training would be useful.

Incentivized

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

Incentivized

The response time is extremely quick and the video responses are great to refer back to.

Incentivized

For a non tech person more training on the in-depth functionality would be appreciated and useful.

Incentivized

Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!

Incentivized

Skedda is much more comprehensive than these products and has infinitely more controls and options than Survey Monkey or Google Surveys. It would be difficult to implement either platform for the scale of reservations and scheduling we are currently using Skedda for and would make saving user information much more time-consuming for the staff of our organization.

Incentivized

• Everything has been great so far. We have been extremely happy with the investment.

Incentivized

• we have been able to increase the amount of people using the spaces - from 20 companies a week, to up to 30 because we gave people the power to book
• employees don't have to keep checking emails from people asking about availability - users can just see this for themselves so this saved us a lot of time and workload