everydayheroPro was peer-to-peer fundraising platform that provided online fundraising pages, that was acquired by Blackbaud and discontinued in 2022. The product is no longer available.
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Flipcause
Score 1.1 out of 10
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Flipcause is a nonprofit fundraising management platform from the company of the same name in Oakland.
The system is pretty well-suited to the purpose we use it for, where a group of individual volunteers are raising funds for a specific event campaign. We have only had 2 other users attempt to use it to raise funds in a true peer-to-peer manner, and neither was successful. It seems it is a little difficult and time-consuming for the end user to set up and share.
Flipcause has been great for our organization and donors report good experiences using the platform. It has been fantastic for our annual fundraiser, as we can sell tickets, get volunteers to sign up, solicit donations, contact all ticket purchasers, and more very easily
The functionality is great, but setting up a fundraising campaign the first time can be time consuming and confusing. However, they have customer service staff who can help you or who will set up the campaign for you from start to finish.
You must click "save" each time you open a section of your campaign even if you haven't made any changes. This can be a bit annoying, but I suppose the feature is there to prevent changes from being lost or unwanted changes from being saved.
Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface
We have previously used Mobile Cause to manage this campaign, and while Mobile Cause is slow to pay and makes frequent accounting mistakes, the end user experience was better (according to the users) and it cost our organization less. However, everydayheroPro integrates with our Blackbaud software (sort of) and Mobile Cause did not.
We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.
We are a nonprofit and donations are our lifeline. By streamlining the donation solicitation, processing, and acknowledgement process, and by automatically populating the donor CRM, Flipcause has saved so much time. And as we all know, time is money...
Flipcause encourages donors to pay the additional credit card processing fees, so more of the donation lands in our account.
