Exact Online vs. Expandable

If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...

Incentivized

Expandable fits our companies needs quite well to manage inventory, sales orders, and purchasing. We recently started to also use Expandable to track ECN changes. The ECN functionality is a little limited in the fact it is difficult to add descriptions or parts affected after it has been implemented. I would recommend having an additional program for managing ECN history

Incentivized

• Complete pack with many options, use it as CRM, ERP or simply for your bookings.
• Many connections with external programs, webshops, etc.
• Automatic backups.

Incentivized

• Great way for everyone on the team to see the same information - sales orders, inventory, purchase orders etc
• The support team is always very responsive!!
• Very customizable to create links between screens

Incentivized

• Support... It's bad, and when you want to stop or step back it's near impossible.
• Price, they tend to increase it without warning, and with all the extras it goes up fast.
• If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.

Incentivized

• Data entry on certain tasks can be very tedious (for example effected parts on an ECN)
• Sometimes data connections for upload are very slow or just flat out fail multiple times. The problem is intermittent so difficult for support to track and fix
• Certain fields cannot be pulled on a report and require engineering time to create a process to add functionality. It would be nice to have unfiltered access to all fields

Incentivized

I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.

Incentivized

• Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
• Positive: Once an ERP connection is running you can automate a lot in the process.

Incentivized

• Helps to provide accurate lead times to customers.
• Accurate revision recording for customer support

Incentivized